Revenue Operations Associate

Remote /
Revenue – Revenue Operations /
Full-time
Hired is a talent marketplace that's demystifying the job search by matching top tech and sales talent with compelling opportunities at the world’s most innovative companies. Founded in 2012, Hired was acquired by Vettery and the Adecco Group in 2020, creating the largest hiring marketplace for technology and sales talent. Above all, we envision a world where all hiring is equitable, efficient, and transparent and are committed to empowering connections between ambitious people and teams.

Using Hired, both candidates and employers have transparency into salary offers, competing opportunities, and unique preferences. By combining both our technology and human touch, our goal is to enrich and automate the recruiting process, enabling candidates to employ their potential and find a job they love. To date, Hired has helped over 3 million diverse, vetted candidates find new opportunities at over 17,000 companies throughout the United States, Canada, Ireland, and the UK.

The Revenue organization comprises our global client Sales, Customer Success, and Talent Success functions representing both sides of Hired’s Marketplace. This role will be responsible for the overall productivity and effectiveness of the broader Revenue organization at Hired and will include planning, forecasting, reporting & analytics, goal setting and management, compensation management, revenue process optimization and strategic program implementation. You will also partner with the leaders of our business in providing analysis and advice on how to improve our Go-To-Market model.

As a Revenue Operations Associate, you will partner with the Revenue, Marketing, Product and Finance teams to drive revenue, develop and execute sales strategy, uncover and report on sales/account insights, and manage tools and processes to drive revenue at Hired.

WHAT WE NEED YOUR HELP WITH

    • Assist in all facets of sales planning, including headcount, quota plan, territory plan, and Go-To-Market strategies and in coordination with Finance to hit company goals.
    • Provide insights and analytics along with tactical guidance to leadership with the ultimate goal of increasing and unblocking revenue
    • Partner closely with senior leadership to develop actionable, measurable projects that accelerate sales growth and improve existing sales processes & operations
    • Advise on new business growth strategy, churn strategy, existing customer base expansion, sales incentives and segmentation; approach problems analytically to come to data-driven resolutions
    • Support weekly and monthly reporting and forecasting for the sales organization, identifying significant changes and trends that will materially impact the company’s growth trajectory
    • Develop key performance metrics and dashboards that help sales organization focus on key performance drivers
    • Gather requirements and project manage changes to our sales and support technology that result in improvements in sales and support rep productivity
    • Establish strong working relationships with sales leadership, customer success, marketing and finance to improve overall operations and how the company goes to market
    • Work directly with leadership to create and execute on strategies that steer the sales org including overall structure, sales goals, lead generation and management, segmentation / territory optimization, etc.
    • Identify areas of market opportunity and gaps to prioritize customer segments accordingly
    • Help sales team on complex price quoting requirements.
    • Build handoff processes across each Go-to-Market function (Pre to post sales) to ensure efficiency across functions (e.g account scoring, lead routing, post-sales account/opportunity hygiene etc.)
    • Conduct sales analysis to help sales hit the target and scale: pipeline analysis, Win/Loss analysis of the deals, Account potential analysis, etc.
    • Assist in driving sales compensation design, modeling and managing sales quotas, and plan administration ensuring plans are aligned with philosophy and organization goals
    • Provide thought leadership, promote and implement best-in-class sales ops model in strong collaboration with Finance, Marketing, and Business Operations.

WHAT WE LOOK FOR:

    • BS/BA in Finance, Business, Economics or other quantitative field
    • Minimum 3 years of sales operations experience in a business-to-business sales environment, cloud-based/SaaS preferred and, ideally, 2+ in a management consulting, finance, or investment banking role.
    • Understanding of sales and marketing platforms, systems and tools including SFDC mastery (complex dashboards & reports, custom report types, workflows).  
    • Experience working in the areas of process optimization and go-to-market approach
    • Exceptional quantitative and MS Excel skills (sumifs, index/match and vlookup, table formulas, pivot tables).
    • Excellent written and verbal communication skills. You can hold a meeting with directors and VPs and C level executives.
    • Endless curiosity coupled with a roll up your sleeves and get things done mentality.  
    • Proven ability to be successful in a complex, fast-paced environment, planning and managing at both the strategic and operational level.

THESE WOULD ALSO BE NICE:

    • Experience driving projects from start to finish and leading cross-functional teams
    • Familiarity with sales tools such as Looker, Outreach, etc.
    • Salesforce Admin Certification
With the above said, we understand that no candidate is perfectly qualified for any job and believe that diversity of background and thought makes for better problem solving and creative thinking, which is why we're dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, passion for the work, personal drive for growth, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply even if your experience doesn't align perfectly to what is listed here.

Hired has six key values that are the foundation of our company culture, which every employee embodies:

Raise the bar - Impact matters. Stay focused and curious.

Think big & hustle - Push for bold, thoughtful, and rapid innovation.

People first - Prioritize development and wellbeing. Help people flourish and feel valued.

Transparency builds trust - Communicate with candor, honesty, and respect.

Strength through inclusion - Welcome all voices. What makes you unique makes us all strong.

One team, one dream - Pride and passion for our mission. Work collaboratively and have fun.


Why you’ll love working at Hired:

We love coming to work on Monday. It’s easy to love the work you do when you see the positive impact it has, and helping someone find their dream job can change their life forever. We believe in our mission, love the work, and have fun doing it together. Even in our hybrid remote environment, we've maintained our culture through bi-weekly Company meetings, virtual team social events, cross-team lunches, volunteer events, and a very active set of Slack channels.

We know life is about more than just work. We have an open vacation policy so you can take the time you need to relax and rejuvenate, contribute to the cost of insurance coverage (health, vision, and dental), and offer a fully paid 12-week parental leave, 401k, commuter benefits, and gym membership discounts.

We invest in your development. A company is only as strong as its team, and we want to help strengthen every member of our team. We give everyone the opportunities and support they need to reach that next professional level through company-sponsored General Assembly classes and conferences, in-house training, a culture of continuous feedback, and the chance to run with projects.

We’re consistently recognized for our culture. We’re listed #5 on Fortune's 60 Best Companies to Work for in New York City, included in Fortune’s Best Workplaces in Technology for 2020, and have been previously honored at Crain’s Best Places to Work Awards and included in Inc Best Workplaces.

We bring our whole selves to work. We are committed to fostering diversity and inclusion at all levels of our company. We value the multitude of talents and perspectives that a diverse workforce brings and are passionate about creating an inclusive workplace that promotes and values diversity. As a recruiting tool, Hired is committed to building equity in the hiring process through a more representative talent pool. As a company, we take active steps to support an inclusive work environment through the creation of a cross-team DEI taskforce, Employee Resource Groups (ERG), bias mitigation interview training, and respectful workplace training for all employees.

Equal Opportunity Employer/Veterans/Disabled 
Hired values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.