Market Researcher

London, UK /
Bumble – Research /
Full-time
We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Bumble is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Bumble is on the hunt for a market researcher to join our team in London. You will play a hands-on role in supporting our programs of work around brand and customer experience metric tracking, as well as leading on the creation, implementation and analysis of ad hoc surveys to help us deepen our audience understanding. Focussing on the Bumble and Badoo brands, you will be a pivotal partner to our Research Director, as well as helping to support the work of the wider marketing teams. You’ll be working on a global brand that is changing the lives of millions of people around the world already - and you’ll be helping us continue our rapid growth and make an even more meaningful impact in the years to come. You will also be an integral part of the growth of our expanding research practice, helping us to scale into a world-class team.

You will have some practical exposure and knowledge of quantitative market research and a hunger and drive to learn more. You’ll be proactive, comfortable with multi-tasking, and unflappable in a fast-paced environment.

KEY ACCOUNTABILITIES

    • Act as a partner to our Research Director to help shape and steward our programs of research related to brand tracking, customer experience tracking and advertising effectiveness
    • Act as a partner and ally to the research team, helping to operationalise and scale our quantitative research efforts at speed - for example by scripting and programming surveys in-house, managing and maintaining quality fieldwork, preparing banner plans and creating and analysing large data sets
    • Opportunity to work closely with senior researcher and senior marketing stakeholders on a day-to-day basis Help set up, support and maintain self-service dashboarding systems of our research findings, to ensure they are easily accessible across the company
    • Lead small, tactical surveys independently from start to finish, to deepen our knowledge of our users and their needs
    • In return, we’ll offer you the mentorship and on the job support you need to develop your craft and be able to run your own research projects in time

EXPERIENCE WE ARE LOOKING FOR

    • 1+ years of market research
    • While we appreciate you are in the early stages of your career, we do ask that you have some practical exposure to the basics quantitative survey research (and an interest in developing your qualitative skills would be a bonus)
    • Confident working in a fast paced environment and working closely with senior researchers and stakeholders

ABOUT YOU

    • You are committed to your learning and development, and seek out constant opportunities to expand your knowledge
    • You are passionate about the broader cultural context that influences our users' lives and abreast of current conversations on sexuality, relationships, gender etc
    • A proactive attitude - you’ll actively seek out opportunities to help and support and always look for ways to make things better, you like to think creatively and enjoy coming up with your own solutions 
    • A real doer - you’re humble and willing to roll up your sleeves and get stuck in to do what needs to be done. You thrive under pressure and enjoy a fast paced working environment

OUR BENEFITS

    • We truly value our employees and we believe it is important to provide an environment that supports your wellbeing.  Life at Bumble in London includes:
    • Employee Incentive Plan (EIP)
    • £2,000 annual personal learning & development budget
    • Private Medical Insurance (PMI
    • )Private Dental Insurance
    • Babylon Health app
    • Mental health support
    • Enhanced parental leave, including a highly competitive maternity package
    • Subsidised gym membership
    • ‘Double matched’ pension contributions up to 6%
    • Plus loads of generous perks when we are in the office including breakfast, lunch and dinner, daily massages, free haircuts on-site, discounted nail services, regular socials, parties and family days.

COVID-19

    • With over 600 staff in 10+ countries all working remotely during the time of COVID-19, we’ve worked hard to adapt and support our teams during this challenging time, including:
    • Flexible working hours
    • Streaming free, live yoga & meditation sessions each week, as well as a full weekly timetable of free online exercise classes
    • ‘Random Coffee’ - connecting staff across the globe in pairs once a week to get to know each other over a video chat
    • ‘First Fridays’ - meal delivery for a remote lunch with your team once a month
    • Employee Support Fund for those whose households are experiencing financial hardship due to COVID-19
    • Written resources to guide employees through this challenging time
    • You will also be taken through a fully digital onboarding process!
ABOUT BUMBLE
Bumble is the parent company that operates Badoo and Bumble, two of the world’s largest dating and connection apps with a combined user base of over 600 million globally. The Bumble app was founded by CEO Whitney Wolfe Herd in 2014. Bumble is majority-owned by Blackstone and has over 600 employees in offices in Austin, London, and Moscow.

The Bumble app
With over 100 million users, Bumble connects people across dating (Bumble Date), friendship (Bumble BFF) and professional networking (Bumble Bizz). No matter the type of relationship, women make the first move on Bumble. Bumble recognises the importance of relationships and how crucial they are to a healthy, happy life. They've built their platform around kindness, respect, and equality - and their users play an important part in that. Bumble holds its users accountable for their actions and has zero-tolerance for hate, aggression, or bullying. Bumble is available in 150 countries. Since 2014, Bumble has facilitated over a billion women-led first moves and over fifteen billion messages sent. 

The Badoo app
Launched in 2006, Badoo is the dating app that encourages its users to date honestly. Badoo operates in 190 countries and is available in 51 different languages, making it the world's most widely-used dating network. The app is available on iOS, Android, and the web.

OUR BENEFITS
We truly value our employees and we believe it is important to provide an environment that supports your wellbeing.  Life at Bumble in London includes:
* Employee Incentive Plan (EIP)
* £2,000 annual personal learning & development budget
* Private Medical Insurance (PMI)
* Private Dental Insurance
* Babylon Health app
* Mental health support
* Enhanced parental leave, including a highly competitive maternity package
* Subsidised gym membership
*'Double matched’ pension contributions up to 6%
* Plus loads of generous perks when we are in the office including breakfast, lunch and dinner, daily massages, free haircuts on-site, discounted nail services, regular socials, parties and family days.

With over 600 staff in 10+ countries all working remotely during the time of COVID-19, we’ve worked hard to adapt and support our teams during this challenging time, including:
* Flexible working hours
* Streaming free, live yoga & meditation sessions each week, as well as a full weekly timetable of free online exercise classes
* ‘Random Coffee’ - connecting staff across the globe in pairs once a week to get to know each other over a video chat
* ‘First Fridays’ - meal delivery for a remote lunch with your team once a month
* Employee Support Fund for those whose households are experiencing financial hardship due to COVID-19
* Written resources to guide employees through this challenging time
* You will also be taken through a fully digital onboarding process!

About Bumble: Bumble is the parent company that operates Badoo and Bumble, two of the world’s largest dating and connection apps with millions of users globally. The Bumble app was founded by CEO Whitney Wolfe Herd in 2014. Bumble is majority-owned by Blackstone and has over 600 employees in offices in Austin, London, and Moscow.