Application Specialist

Boston, MA /
Operations /
At Hometap, we believe you can have a house and a life. Our vision is to empower current and prospective homeowners to access their home's equity, free of debt. By tapping into the built-in value of a home, we help homeowners do the big-ticket stuff that makes life better: start a business, buy a second home, get out from under crippling debt, or pay for college tuition.
Hometap makes investments in residential homes, buying a small equity stake against the home’s future value. For homeowners, this is a simplified, sensible alternative to mortgage debt and monthly payments. For investors, this is a new asset class, allowing them to participate in the multi-trillion-dollar residential real estate market without the obligations and downsides of homeownership.

In 2020, we have over $100 million from investors to make this vision a reality. We’d like to invite you to join us on this journey.

Who You Are
As an Application Specialist, you’ll be a key part of the team that makes investments here at Hometap - helping to fulfill the mission of making home ownership less stressful and more accessible. You will work closely with our sales and underwriting teams to close investments with homeowners.  

More specifically, you’ll be responsible for reviewing homeowner applications for completeness, collecting and verifying application data with third party service providers, and coordinating cross functionally to orchestrate the closing and funding of investments. In this role, accuracy and efficiency are equally important. 

What You Bring
To be successful in this role, you’ll need to be execution-oriented with exceptional attention to detail. This role will require the ability to be well organized in a constantly changing and fast- paced entrepreneurial environment. Following existing and iterating on future versions of repeatable processes will be key to success. Also important to the role is having the ability to talk with third parties and homeowners over the phone. You’ll need to be outgoing with strong communication skills. 

Your Experience

    • Associate's or Bachelor’s Degree (relevant fields include Business or Accounting) or equivalent experience
    • 1-3 years experience in an applicable job/field
    • Applicable job experiences include - loan processing, finance ops, compliance, servicing, real estate, paralegal work and/or application review, junior underwriter, loan officer assistant 
    • Experience in roles where success can be measured by accuracy / completeness
    • Strong written and communication skills
    • Strong problem solving skills
    • Ability to develop and foster cross-functional relationships with key stakeholders
    • Strong computer & CRM skills, including Salesforce
Our Team & Culture
At Hometap, we pride ourselves on being Owners -- of our jobs, our output, our careers -- and Good Neighbors -- we believe helping each other means helping the company, homeowners, and investors succeed. 
Equally important to your skill set is what you bring to our team and business. We are looking for a creative thinker who looks for opportunities within challenges, rolls up their sleeves to get things done, values collaboration and communication, and embraces the Homeowner-first mentality. Critical to our mission is being thoughtful in everything we build. If you’re someone who embraces this builder mentality, you’ll be right at home here.