Product Manager

Distributed (US or Canada) /
Product /
Full-time
Honeycomb is built to help engineering teams deeply explore and understand their own production systems — in real time. It's a service for the near future and present, where distributed systems are the new default, every service is a platform, and empowered generalist software engineers are the new ops. We are passionate about consumer-quality developer tools and excited to build a product that raises our industry's expectations of what our tools can do for us.

This role will have you focusing on opportunities for Honeycomb’s core product, working closely with counterparts in engineering and design to discover and deliver new product value. We have ambitious goals based on a deliberate, explicit product strategy, and need help from you to take the reins and make it happen. You’ll start with Honeycomb’s vision and strategy to understand the market, form hypotheses, drive discovery, build the roadmap, and iterate your way toward solutions that will amaze and delight our customers.

This role would be a good fit for someone who:

    • Is practiced at product discovery. You’ll be taking high-level directional guidance and using it as the basis for chartering your own discovery adventures. You need to be comfortable with ambiguity and know how to navigate your way through it to a place of clarity. We’ll want to talk about your past experience creating discovery plans, how you’ve succeeded at finding insights via qualitative and quantitative research, and what tactics you rely on to combat bias.
    • Has some domain knowledge. We’d love to find someone who has worked in any of these domains: observability (of course), monitoring, logging, or data analytics related to software development. If you consider yourself an experienced user of products in one of those domains, that counts too!
    • Cares deeply about users and their needs. A strong candidate for this role will naturally gravitate toward wanting to understand users, what pains them and pleases them, and will be relentless in advocating for their best interests in the product. They will feel comfortable proactively reaching out to users, and their engagement will be tuned toward empathy and understanding.
    • Knows how to think big, and build small. You are equally at home setting a vision and identifying small pieces of value that can be delivered iteratively. You enjoy spinning plates and shepherding product work through its entire lifecycle, from early prototype to GA.
    • Synthesizes and distills signal to create focus. Honeycomb’s users and employees alike are treasure troves of great ideas and feedback. We’d like you to have a knack for listening to all of it, identifying patterns, and aligning signal with our product strategy and goals. The product manager we’re hoping to find will not be easily distracted by streams of information incoming from many directions.
    • Values clear, open communication. We see clear, thoughtful, and regular communication (including a willingness to give and receive feedback) as a fundamental skill, not just a nice to have — and we hope you do too. This role sits at the intersection of several teams and our users, making communication especially important.
    • Likes being a generalist. We’re a small team at Honeycomb, so there will be plenty of opportunities to jump around and help out with other areas of our product efforts as well — the ideal candidate would enjoy a bit of variety in their work and not find it too distracting to help out with other projects from time to time.
    • Has some experience. For this role, there's a minimum of 3 years of professional experience as a product manager, advancing beyond an entry-level position.
Let’s do this
We're building a diverse and inclusive workplace where we learn from each other. We hire adults. We value transparency, autonomy, experimentation, and kind, direct feedback. We welcome nontraditional candidates, and people of all backgrounds, experiences, abilities and perspectives. We're an equal opportunity employer and our hiring process is designed to put you at ease and help you show your best work; if we are doing a poor job of this at any time, please let us know.