(Senior) Client Success Manager (m/f/d)

Austria /
CSM /
Full-time
Few things have as much impact on people's lives as their jobs. At Honeypot, we help developers and tech professionals find great jobs, every day. 

Honeypot was founded in 2015 with the vision of becoming Europe’s leading job platform for tech professionals. In 2019, we received proof that we’re on the right path when we were acquired by New Work SE. 

Our success comes from the Honeypot platform, where we help companies solve one of their biggest growth challenges: building strong tech teams, fast. We’re proud to be part of some incredible success stories, including names like Zalando, Trivago...and many others!

Despite being a well-funded scaleup, we still enjoy having fun and being a tight-knit team. At Honeypot, we value autonomy and live by 4 key values: be caring, work together, make an impact and improve every day.

Today, we are looking for a (Senior) Client Success Manager with ambition and drive to join our office in Vienna!

As a (Senior) Client Success Manager you will be responsible for the following tasks:

    • Manage B2B customers in day-to-day operations
    • Onboard and educate recruiters & hiring managers so they get the most out of our platform
    • Plan and co-set structured targets to develop Honeypot’s growth
    • Attend industry fairs and client events and be the face-to-the-customer (when COVID-safe)
    • Organise and implement educational workshops

What are we looking for:

    • Tech recruiting background/ experience
    • Understanding of the tech landscape (programming languages)
    • Account management experience
    • At least 3+ years professional experience in client-facing roles (account management, client success, etc.)
    • You must have complete working proficiency in English and German (C1-C2)

What we're offering:

    • A diverse team of 30+ nationalities
    • A working environment that promotes freedom, autonomy, and values a strong team spirit
    • 30 vacation days per year (including "Honeydays" between Christmas and New Year's that we all take off together - no full email inbox in the new year, yay!)
    • Mental Health Resources (e.g. coaching, counseling, psychotherapy) through the Fürstenberg Institute
    • Learning & development budget
    • Gym membership
    • Discounted German and English classes during working hours
    • A great work environment, with company outings and regular team events
    • Mobile work possible
Interested in joining us? We welcome and encourage applicants of all ages, nationalities, genders, sexual orientations, religious backgrounds and gender identities as well as people with disabilities to apply.