Job Coach

Palo Alto, CA /
Community Employment Services – Supported Employment Team /
The Job Coach implements the Project Search worksite internship program for trainees with disabilities in hosted business settings.   Performs all duties to assure a positive relationship and business outcome for the host organization as well as the interns. 

This Job Coach position includes the following principle responsibilities:
1.         Represent Hope in the day-to-day Project Search activities at worksite.   Work collaboratively with school districts,  host employer’s management /staff,   SARC staff and families
2.         Write a program plan with each intern which represents that intern’s objectives in attending Project Search, defines objectives for each rotation and leads directly into a job development plan at the successful completion of the internship.  Consider input from each intern’s entire circle of support in the writing of the plan.
3.         Under PS Instructor direction, works with adult interns and school Instructors, school district Job Coaches and host management and staff to assure consistent program implementation.
4.         Provide regular, specific and frequent feedback to the interns and communicate regularly with each adult intern’s key support persons and/or the PS Instructor regarding progress and needs.  Under direction of  PS Instructor, schedule and facilitate monthly staffings/communications for each intern. Provide on-going and collaborative problem solving
5.         Provide individualized support for all interns on their rotation assignments, coordinated with the PS Team, including job coaching, building natural supports, identifying job accommodations, assistive technology, and other as needed.
6.          Perform sophisticated task analyses, job analyses and job matching, maintain detailed data collection and implement and adapt individualized teaching strategies as developed with the team.
7.          Provide individualized support to  interns prepare for employment at the end of the internship, including interview skills, resumes, a job development plan, interview clothes, and a job search plan
8.       Provide travel training as necessary.
9.         Help with job development for the interns; act as the HopeRepresentative for host employer if they hire any of the interns, providing direct service to the clients and support to the host employer.  
10.     Assist with case review, maintain client files, and assure completion of monthly reports.
11.  Act as a mandated abuse reporter.
12.     Other duties as assigned to support the goals of the Agency and assure program efficiency.
Minimum Qualifications:
High School diploma, G.E.D. or equivalent plus one year of related experience working with people with disabilities in a rehabilitation environment.
Reports To:     Program Coordinator or Manager as assigned with dotted-line reporting relationship with PS Instructor
Required knowledge, Skills and Abilities for this Job Coach role:
1.      Professional level English skills, both verbal and written.
2.      Ability to communicate with and train persons with developmental disabilities
3.      Knowledge of and experience with travel training
4.      Knowledge of advocacy, ADA, DOL and employment related issues for the disabled.
5.      Ability to do job analysis in conjunction with school district at the standard required by PS
6.      Understanding of and ability to implement person centered planning as well as individual training plans.
7.      Ability to work with a wide range of people, communicating well with Department Managers at  host employers, Teachers, Families and clients; ability to facilitate bridge building for Interns in their work settings.
8.      Self-starting, independent, able to work well without close supervision, with good judgment and reliability.
9.      Ability to interact effectively with diverse groups.
10.  Ability to complete reports and data collection on the computer, including Word, Excel and Outlook.
11.  Ability to manage time and multiple priorities
12.  Ability to travel to multiple locations.
13.  Ability to use good judgement and decision making and problem solving skills
Physical and Environmental Conditions:
Time spent sitting, using a computer station, periods of intense concentration, using the telephone, paperwork. Time spent in work locations, standing, bending and manipulating materials.  Travel to various work site locations throughout the assigned setting.  Some exposure to outdoor weather conditions, loud noise, dust and airborne particles. 
Do you have what it takes to make a difference?

Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??

Winner, 100 Best Places to Work, Silicon Valley/San Jose Business Journal!

Visit to find out more about us and the people we serve.

Hope Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetics, sexual orientation, gender identity or any other protected characteristic. In addition to federal law requirements, Hope Services complies with all applicable state and local laws governing nondiscrimination in employment.