Chief Compliance Officer for Payments

Remote-US /
Legal – Legal /
/ Remote
Hopper’s Legal and Compliance team is looking for a Chief Compliance Officer of a new Payments entity to institute and maintain an Anti-Money Laundering (AML) / Bank Secrecy Act (BSA)  Program, and also spearhead additional entity-wide compliance efforts beyond AML.


    • Institute and maintain a world-class payments compliance program with a holistic “five pillars” approach that identifies and mitigates legal and regulatory risk. 
    • Serve as Hopper’s Chief AML Compliance officer responsible for the company’s BSA compliance across all products.
    • Be willing to flex and grow to accommodate other compliance needs of our growing Legal and Compliance team, including SOC2 compliance initiatives.
    • Draft, implement and amend appropriate policies, procedures, controls and monitoring to ensure company-wide compliance with applicable internal and legal standards.
    • Collaborate with Legal colleagues to conduct analysis of laws, standards, and regulations that may apply to Hopper’s products, including state licensing laws and regulations, OFAC regulations, AML/BSA Know Your Customer (KYC) requirements, CFPB consumer protection regulations, federal Electronic Fund Transfer Act (EFTA)/Regulation E and payment network operating rules.
    • Partner with and provide compliance guidance to product and engineering teams as they design innovative products.
    • Manage and maintain new and ongoing licensing compliance, including managing regulatory examinations, applying for new licenses, and responding to requests from regulators.

Background Requirements:

    • A BA/BS degree. JD is an added plus.
    • 7+ years experience in financial services compliance, including 5 years minimum as an AML compliance officer at a bank or licensed money transmitter.
    • A desire to stretch and grow into new compliance areas beyond AML, with strong intellectual curiosity to expand and develop an already existing compliance toolkit. 
    • In-depth understanding of compliance, operational risks and internal control frameworks.
    • Ability to build out compliance policies, procedures, processes and operations from the ground up.
    • Strong communication, problem-solving and process management skills.
    • An ability to work cross-functionally in a fast-paced and dynamic environment.
    • In-depth expertise regarding BSA/AML, money transmission regulations and industry best practices.
    • In-depth understanding of payments, gateway, e-money or wallet products and services, banking functions, MSBs, and/or merchant processing.
    • Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Regulatory Compliance Manager (CRCM) strongly preferred.
$150,000 - $210,000 a year

At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.

Here are just a few stats that demonstrate the company’s recent growth:

- Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.

- The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue. 

- Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership,

- Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.

- Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month. 

- Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace. 

Come take off with us!