Sr Product Designer - HTS APAC

Melbourne, Australia / Sydney, Australia / Remote, Australia / Remote, Brisbane / Canberra, Australia
Travel Portals – Design & Creative /
Full-Time /
Remote
About the job

The Hopper Technology Solution (HTS) team - APAC is currently looking for an experienced Product Designer to join the Hopper Technology Solutions team to own and lead the delivery 

This role operates across a much broader scope than traditional design roles.

As such, we would expect someone to join us that can:

- Deal with ambiguity and balance building out multiple features at once without jeopardizing the quality of the design or lose sight of the customer experience
- Generate innovative and delightful design components that help us meet our product and business goals
- Lead UX research of consumer travel shopping patterns in multiple markets
- Lead and manage detailed and lengthy stakeholder feedback and requirements from an external partner (one of the largest banks in the region)

What would your day-to-day look like:

    • Design the best place to book travel in APAC!
    • Leverage customer research and data to find ways to make the product more and more convenient and rewarding for customers
    • Diving deep on product data to identify opportunities to improve the product through design
    • Building and maintaining an organized design portfolio for our partner for the purpose of compliance and legal reviews
    • Lead design reviews with an external partner and make strong business cases for why we should build what we want to build

An ideal candidate:

    • Has the ability to work in a start-up environment AND a traditional business environment
    • Makes design decisions with quantitative and qualitative data and is comfortable making decisions without absolute certainty
    • Exhibits a detail-oriented approach to design 
    • Can clearly explain their thinking verbally and through writing to help drive clarity, uncover new questions, and get to a resolution working both independently and with various team members or stakeholders
    • Takes ownership and moves quickly while exhibiting good judgment
    • Shows technical depth that allows them to communicate with, understand, and earn the respect of world-class engineers 
    • Has a strong focus on doing what is right for the customer and the company without ego
    • Is highly adaptive and flexible to a changing environment and absorbs the greater context of organizational goals and appropriately weighs this as an input into their product work
    • Has experience with consumer marketplaces, as a plus

Perks of working with us:

    • Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package.
    • Hopper offers a monthly cash allowance to cover the cost of private Medical, Dental and Vision & Life insurance expenses.
    • Please ask us about our very generous parental leave, much above industry standards!.
    • Unlimited PTO.
    • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
    • Entrepreneurial culture where pushing limits and taking risks is everyday business.
    • Open communication with management and company leadership.
    • Small, dynamic teams = massive impact
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