Manager - Client Success & Media Operations

Mumbai, Maharashtra
7. Ad Tech – Client Success & Media Operations
Full time
Your Key Responsibilities-

Build & Manage the media plan, trafficking, set-up and QA of our digital campaigns for large
scale advertisers
 Track, measure, analyze and report the performance of multiple advertising campaigns,
including creating detailed performance reports and proposing optimization strategies
 Become the client interface for technical issues related to ad formats, usage of rich media &
ad-technology partners/vendors. Interface with client and/or client agency to provide updates
on missing assets for campaigns, campaign pacing, performance and optimization
opportunities etc
 Organize interdepartmental workflow to ensure all elements are handled according to process
and schedule
 Continuously focused on ensuring revenue is retained, as well as partnering with frontline
sales representatives and clients to increase renewal rates and advertising spend on Hotstar
 Proactively seek out ways to solve for some of our inefficiencies. For example, identify areas
in our workflow where an inordinate amount of time is spent on manual, non-value add work
and propose potential resolutions.
 Identify ways to unlock & exhibit value further downstream value for advertisers by creating
strong campaign propositions across campaign planning, set-up, and optimization
 Continually push for adoption of new ad formats, and right  utilisation of 3rd party partner
technologies for better targeting, attribution and measurement

What to Bring

    • Qualification: Preferably B. Tech from Tier I Institute with 5-8 years of experience.
    • 2+ years of experience in managing revenue critical operations environment
    • Experience in managing ad operations/ market-place (demand / supply side) delivery.
# Non Tech