Ideals - Senior Customer Success Manager

What languages do you speak and to what level?✱
Are you located in a US state that we are able to hire in?✱
- Yes
- No
How many years experience in CSM/Account Management do you have✱
Have you managed a portfolio of at least 50 client accounts in your previous roles?✱
- Yes
- No
- Partly
How many clients have you managed recently?✱
Have you predominantly worked in a B2B environment?✱
- Yes
- No
- Other
Do you have experience driving MRR or ARR growth through renewals, upsells, or cross-sells?✱
- Yes
- No
- Partly
Were you leading the commercial conversations with the client (e.g., pricing, discounting, upsell)?✱
- Yes
- No
- Other
Do you have experience with onboarding training, adoption?✱
- Yes
- No
- Partly
What are your compensation expectations?✱

Senior Customer Success Manager