Ideals - Service Desk Specialist (Internal IT Support)

Are you based in Colombia with legal work authorization (visas, residence permits, other)?✱
What is your current English level (both written and spoken)?✱
How much experience do you have as a Service Desk Specialist / System Administrator?✱
What level of support do you provide: L1 / L2 / L3? Was it for external clients or internal company's employees; remote, on-site, or both?✱
Do you have work experience in installation, configuration, and troubleshooting of Windows or macOS?✱
Do you have experience working with Jira or other ticketing system?✱
Do you have experience in administration of cloud-based applications (e.g., Google Workspace, Zoom)?✱
Do you have experience managing company laptops using MDM solutions (Mobile Device Management: Jamf, Intune, JumpCloud. etc.)?✱
If Yes, please specify which tool you used and main tasks you performed.✱
Have you managed laptop setup for new employees, arranged their shipment to different locations, and maintained their records in an Asset Management System?✱
Please enter the expected minimum ANNUAL GROSS salary in USD:✱

Service Desk Specialist (Internal IT Support)