People Operations Expert / Senior HR Manager

People – People Operations /
Full-Time /
Get to Know Us

iDeals is a global B2B SaaS product company recognized as the most highly rated and customer-centric in a secure business collaboration market. Trusted by more than 1,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stake business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours:

iDeals Virtual Data Room: A web-based cloud platform used by companies in a wide range of industries to ensure secure confidential document sharing for online due diligence, fundraising transactions, corporate reporting, licensing, clinical trials, and other business goals.

iDeals Board: A cloud platform with web and mobile applications used by board members, CEOs, executives, and corporate secretaries, to streamline governance and improve high-stake decisions in a fast, secure, and compliant way.

The Role

iDeals reached 450+ employees across 25+ locations, and keeps expanding globally. To fuel this exciting journey, we seek a seasoned People Operations Expert / Senior HR Manager to empower our Ukrainian team (our largest at 60% of headcount!) and champion our company culture of care.

Schedule: flexible, full-time remote from Kyiv or Lviv to stay close to our main office locations.

In this critical role, you'll be a business partner and go-to person on all people-related matters, ensuring high-quality HR solutions to support the well-being, productivity, and engagement of our Ukrainian team. You'll provide expert guidance on local complexities and navigate all people-related matters effectively. If you thrive in dynamic environments and possess a strong focus on employee success, this is an ideal opportunity to make a lasting impact on a growing company and develop professionally into an international HR Expert.

What You Will Do

    • Provide Expert Support During Challenging Times: Unwaveringly support Ukrainian team members, and address concerns related to the war, conscription, and other local dynamics with your in-depth knowledge.
    • Champion Exceptional Employee Experiences: Oversee all stages of the employee journey, from a smooth onboarding process to a smooth offboarding experience, fostering a culture of engagement and care.
    • Guide Managers Through Sensitive Situations: Equip managers with the necessary skills to conduct termination conversations with respect, care, and compliance.
    • Lead Operational Efficiency: Oversee administrative operations, organize events (from the annual Sales & Marketing conference to executive team meetup, and team-building activities), and cover daily HR requests within expected SLAs.
    • Develop Policies Expertise: Develop clear, compliant policies and procedures that are easy to understand and implement.
    • Streamline HR Operations: Maintain our HRIS and other HR tech. Contribute to cross-functional projects to enhance operational efficiency.

What We Look For

    • Fluency in English and Ukrainian is necessary for building trust within our diverse team
    • Passionate and adaptable leader with a proven track record (5+ years) in HR, Operations, or a similar role
    • Experience in project and crisis management
    • Hands-on HR budget forecasting and management experience
    • Experience in administrative and event management

Nice To Have

    • Leadership experience
    • International expertise, working with HR matters across multiple countries
    • Previous training in mediation or conflict resolution 
    • Experience with ticketing systems and HR service SLAs
Our Interview Process

We believe in competency-based interviews combined with work samples and we share clear expectations for each element. Our interview assignments simulate what it's like to work at iDeals and the type of tasks you'll tackle. Here are the stages of the interview process for this role:

• Screening call with the Talent Acquisition Specialist (60 mins)
• Tech interview with the Hiring Manager (60 mins)
• Test task (~3 hours)
• Hiring Manager interview (2 hours)

What We Offer 

We highly value our people, so we will provide you with all the resources and support you need to succeed.

For your work
• Remote-first model with teams distributed globally 
• Home office set up budget 
• High-end laptop, monitor and any additional IT equipment needed
• Reimbursement of co-working space expenses

For your well-being
• Medical insurance with flexible coverage
• Compensation for sports, yoga, mental, and other health and wellness-related activities
• Reimbursement of participation in sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time off

For your growth
• Individual Development Plan based on your career interests 
• Generous budget for learning and development activities
• Professional and self-development books and subscriptions compensation
• iDeals’ support of your passion as a speaker or writer
• Internal growth and internal mobility opportunities

Extra perks
• Team-building offline events
• Budget for local gatherings in global locations
• Generous internal referral program
• iDeals Surprise Boxes

Our Culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the iDeals team. For us, these are the principles that every iDealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we are able to create a team where talents feel at ease and are able to work to the best of their abilities.

Commitment and Excellence inspire us to set the bar high, achieve the most ambitious goals and push the limits further. Our diversity and different perspectives are the foundation of our success. Collaboration and Trust ensure that everyone has access to all the information, proactively shares thoughts, and leverages the teammates’ diverse opinions, experiences, and backgrounds. Both values help us to solve the most challenging problems. Care drives us to create a positive work environment and make everyone feel valued. We also stand for iDealers’ physical, mental, financial, and personal well-being and encourage a healthy lifestyle and active living.

iDealers work in a remote-first model, meaning we collaborate from anywhere – either home, cafe, co-working space, or one of our offices. Some roles may have specific location-based requirements, including in-office and client interactions. Despite being located across the globe, we stay connected through the latest tools and technologies, ensuring that everyone on our team feels surrounded by teammates and engaged with our common goals.

iDeals is an equal opportunity employer

iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.