Ideals - Senior Account Manager (Rio de Janeiro)

Senior Account Manager (Rio de Janeiro)

Rio de Janeiro / Sao Paulo

Customer Success – Customer Success /

Full-Time /

Hybrid

Are you based in São Paulo or within reasonable travel distance for occasional in-person client meetings?✱
What languages do you speak and to what level?✱
How many years experience in CSM/Account Management do you have✱
Have you managed a portfolio of at least 50 client accounts in your previous roles?✱
How many clients have you managed recently?✱
Have you predominantly worked in a B2B environment?✱
Do you have experience driving MRR or ARR growth through renewals, upsells, or cross-sells?✱
Were you leading the commercial conversations with the client (e.g., pricing, discounting, upsell)?✱
Do you have experience with onboarding training, adoption?✱
What are your compensation expectations in BRL?✱