Vice President (VP) of Product

San Francisco or New York City /
Product /
We’re looking for a world-class, highly driven, accomplished VP of Product who will own, design and execute on a game changing set of identity products including digital onboarding, ID verification, biometric authentication, payments as well as our Covid-19 digital platform, called HealthID. We’re looking for someone who embraces our mission to map the identity of human king and wants to provide a world-class identity experience to our users and customers.
You will report to our CEO and will lead Product Management at Incode, innovating, experimenting and creating great products, in a high growth digital identity startup with a world-class product and a strong team.

What you'll do:

    • Design, plan and execute your roadmap from inception to launch
    • Define the product strategy, develop and identify the key measures of success, set expectations with all relevant stakeholders, and effectively prioritize across initiatives, teams and functions
    • Manage the sprint process for your team - write user stories, prioritize and manage the backlog, run daily stand ups, and ensure that your team remains focused on the most impactful initiatives
    • Build strong relationships with stakeholders from our sales, marketing, servicing, and engineering teams
    • Engage with customers and discuss with them current and potential features
    • Use your knowledge of best practices to direct product management teams across the full product life cycle, from user research to requirements refinement to prototyping to production and ultimately sunset
    • Roll-up your sleeves and rapidly develop opportunity assessments, product briefs, user stories, etc. if necessary
    • Practice a highly efficient, iterative product management process with an eye for continuous improvement and constant experimentation
    • Attract, inspire, mentor, and grow top product management talent
    • Constantly evaluate if your solutions have solved the problem through quantitative and qualitative measures
    • Align the talent, tools, and processes with the business goals
    • Write technical PRDs, manage technical backlogs, and effectively prioritize new features vs. tech debt. Work with a full-stack engineering team to build world-class internal products that eliminate workflow friction, maximize output, and improve employee experience
    • Design clear and compelling product documentation and presentations

What we look for:

    • 7+ years in product management
    • A track record of building exceptional products that delight your users and produce clear business impact
    • Demonstrated ability to lead projects affecting many functions, including product, engineering, finance, compliance, and support. Ability to direct major cross-functional initiatives with effective prioritization and influence
    • A track record of building exceptional products that delight your users and produce clear business impact
    • Passion for identity products and the Incode mission
    • Demonstrated ability to lead projects affecting many functions, including product, engineering, finance, compliance, and support. Ability to direct major cross-functional initiatives with effective prioritization and influence
    • Highly polished communication skills
    • Great vision and strategic skills married with strong attention to details
    • Strong work ethic, very driven to become the best and build high quality, innovative products
    • We love people with entrepreneurial minds who think out of the box and aren’t afraid to experiment and fail
    • Ability to lead the product management of large, complex systems of interactions across a multitude of touchpoints
    • Ability to quickly grasp and distill highly complex business needs and user issues into clean, understandable solutions
    • Knowledge of current trends in product management, best practices, and processes
    • Proven success in designing, scoping, developing and launching B2B and/or B2C products.  Our products are B2B2C so experience in both is highly desirable
    • Very strong leadership and collaboration skills
    • Experience with machine learning, mobile and web products.
    • Great sales and interpersonal skills in order to interact with customer, evangelize and discuss potential features
    • Ability to execute in a highly iterative, high pressure and fast paced environment
    • Good eye and experience on developing great UI/UX, and collaborating successfully with designers and user experience professionals
    • Ability to recruit, mentor and manage world-class teams

Nice to haves:

    • Strongly prefer candidates with engineering backgrounds and, if not, with extensive technical experience and knowledge
    • Experience on KYC/AML/identity and financial onboarding products is a plus
    • Experience working in regulated industries collaborating with legal, compliance, and customer support teams
    • Experience on consumer medical / fitness / wellness apps is desirable
    • Experience on ML systems and products is desirable

What you can expect:

    • High growth, work-hard / play-hard environment
    • World-class team members
    • Challenging and highly impactful work
    • Meaningful equity
    • Competitive salary
    • Comprehensive medical, dental, vision, and life insurance 
    • Unlimited vacations
About Incode:
Incode Technologies is a biometric identity company that builds secure, top-rated solutions for frictionless banking, hospitality, and retail experiences. The company’s flagship suite, Incode Omni, is an end-to-end omnichannel identity platform that enables seamless access across multiple channels with products focused on authentication, onboarding, and payment verification to reach and engage the next-generation consumer.  Incode sets a new standard in convenience and security in order to enhance customer experiences and build a global database of identities using the world’s fastest edge-facial recognition technology as recognized by NIST.
Incode Omni is already used by some of the world’s largest banks, financial institutions, governments and retailers. 
Incode is also launching HealthID, Incode’s Covid-19 status certification platform that enables organizations to create safer environments for their employees and customers, by verifying their workforce Covid-19 status (tested recently, immune or - eventually - vaccinated), as well as integrating to diagnostic and access control kiosks, in an automated and secure way.   
Founded in 2015 in San Francisco by a group of entrepreneurs and machine learning engineers, we seek out people from diverse backgrounds and encourage them to take risks and approach new challenges unconventionally. We believe brilliant minds have the power to do great things!  We’re a fun-loving, goal-crushing team who are immensely proud to be part of a common goal: to map the identity of humankind.
Headquartered in San Francisco, the company operates globally with additional offices in Latin America and Europe.