Customer and Client Support Manager - Canada

Philippines
Operations – Customer Experience /
Employed Via Emapta Contract /
Remote

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Customer and Client Support Manager - PH Feb 2025

  • Do you have experience working in debt collections?
  • Have you worked in the Canadian or Australian collections market?
  • Have you handled licensing requirements and regulatory compliance for a team or business?
  • Do you have experience managing a customer support or collections team?
  • Have you managed teams handling both digital and voice support channels?
  • How many direct reports have you managed in your previous roles?
  • Are you currently based in the Philippines?
  • Do you hold relevant work rights in the Philippines?
  • What are your salary expectations for this position (annually in PHP)?
  • This role may require you to work across different timezones (including the US). Are you flexible on shift start and finish times?
  • Have you previously worked in a remote environment?
  • Do you have a notice period, if yes, how many weeks?