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Customer and Client Support Lead - CA Feb 2025

• Do you have experience working in debt collections?✱

  • Yes
  • No
• Have you worked in the Canadian collections market?✱

  • Yes
  • No
• Have you handled licensing requirements and regulatory compliance for a team or business?✱

  • Yes
  • No
• Do you have experience managing a customer support or collections team?✱

  • Yes
  • No
• Have you managed teams handling both digital and voice support channels?✱

  • Yes - for voice
  • Yes - for digital
  • Yes - both for voice and digital
  • No
• How many direct reports have you managed in your previous roles?✱
• Are you currently based in Canada?✱

  • Yes
  • No
• Do you hold relevant work rights in Canada?✱

  • Yes - Citizen or Permanent resident
  • Yes - currently on a visa
  • No - will require sponsorship or visa support
  • Other
• What are your salary expectations for this position (annually in CAD)?✱
• This role may require you to work across different timezones . Are you flexible on shift start and finish times?✱

  • Yes
  • No
• Have you previously worked in a remote environment?✱

  • Yes
  • No

• • Yes, InDebted can contact me about future job opportunities for up to 1 year
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