Customer Experience Specialist - Voice

Remote, USA
Operations – Customer Experience, Voice /
Full-time /
Remote

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CES Voice (Collect) - Remote

  • So we can ensure your expectations are managed throughout our recruitment process we would appreciate your response to the following questions:
  • This role is US-based. Are you located in the US?
  • Do you hold relevant work rights for your current location?
  • Please provide details of your visa requirements if applicable?
  • What is your salary expectation for this position? (in USD/Annual)
  • Are you willing to undergo a background/employment check and criminal check, in accordance with local law/regulations?
  • How many years of work experience do you have in 3rd party Debt collections and 1st party Debt collections?
  • When can you start?
  • Are you familiar with LiveVox?
  • Do you have prior leadership/mentorship experience?
  • Do you have experience with accounts receivable in buy now, pay later space?
  • What is your proficiency in Spanish?

U.S. Equal Employment Opportunity information   (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.