Operations Manager - Emerging Markets

Philippines
CFMG – Operations /
Employed Via Emapta Contract /
Remote

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Operations Manager PH - Feb 2025

  • Are you currently based in the Philippines?
  • Do you hold relevant work rights in the Philippines?
  • What are your salary expectations for this position (annually in Peso)?
  • This role may require you to work across different timezones (including the US). Are you flexible on shift start and finish times?
  • Have you previously worked in a remote-first setup?
  • Do you have experience in the Debt Collection industry?
  • Have you directly managed or overseen Team Leaders in your previous roles?
  • Can you share an example of a time you implemented a project or initiative involving multiple teams? What challenges did you face, and how did you overcome them?
  • What tools or technologies have you used to improve customer experience and operational efficiency?
  • Please outline your experience in managing a collections operations, including the number of team leaders / agents, channels, and type of collections