Digital Product Strategist

Melbourne /
Strategy /
Here at Inlight, we’re a digital services business leveraging strategy, design and technology to solve complex and interesting business challenges. We're passionate about working alongside our clients and create well considered digital products & experiences that deliver maximum impact for our clients and their users.  

We’re excited to bring a Digital Product Strategist into the business to help guide our client’s investment in digital while assisting the highly capable, design, development and delivery teams to prioritise and make strategic product decisions. In this role, you’ll get plenty of ownership and have the chance to work on challenging and impactful projects for clients like Nando’s, Linfox, ahm, Vicinity, Movember, Make-A-Wish and more.. 

We’re strong believers that our people, not technology, produce the best outcomes. You'll join forces with 40+ friendly Inlighters who work flexibly between home and our brand new office in Clifton Hill, purpose built with hybrid work being central to its design. 

You are someone who

    • Thinks strategically and can consider the big picture vision and objectives, while applying strong attention to detail and working within relevant constraints,
    • Is curious and open minded when unpacking problems and exploring new approaches, technologies, or solutions,
    • Is excited by complexity and comfortable operating with a high level of ambiguity and large quantities of information,
    • Has a collaborative and facilitative approach and the ability to motivate and achieve outcomes through others,
    • Is focussed on results and delivering outcomes, with a proactive and logical approach to problem-solving,
    • ​​Is confident delivering a data & analytics strategy from recommendations through to reporting,
    • Can clearly present insights and recommendations in a succinct and compelling way.

Week-to-week you may

    • Facilitate a project brief or discovery conversations with a new or current client,
    • Establish product goals or future vision to help guide a project to success by focussing on the right problems,
    • Find, synthesise and communicate insights, opportunities & recommendations from multiple sources — typically data & analytics, discovery workshops, supplied documentation or desk research — to help inform & guide decision making on projects,
    • Take the lead in defining the recommended scope of a project, and working with the team to estimate effort,
    • Help to define and embed our data and analytics offering — including delivering analytics strategy on projects, as well as assisting with implementation of data tagging and ongoing reporting of behavioural & performance analytics,
    • Remain involved at a high-level through the delivery phase to drive good product decisions and coach the team in product management,
    • Helping evolve our client’s digital products by proactively monitoring performance, optimisation, or proposing new features to enhance key metrics,
    • Compellingly present your progress & findings to our clients as well as internal project teams,
    • Drive the hands on production of outputs such as journey maps, audience personas, user stories, acceptance criteria, use cases, workflow diagrams, functional specifications, business requirements, delivery roadmaps, success metrics and other strategy documentation,
As the new Digital Product Strategist, you’ll be working hand-in-hand with stakeholders across the business and have hands-on involvement and influence on projects from end to end. We value our culture and aim to provide an environment where everyone feels welcome and is free to contribute ideas, have an impact and to build a career that they’re excited by.

Diversity in all forms is embraced and encouraged in our team. We are an equal opportunity employer and believe that we are all the better for inviting different perspectives into the thinking, designing, and building of our work. We also think it makes for a more interesting place to work!


If you think you might be a good fit for this role, then please do not hesitate to submit your application. Would you like to know more? Get in touch with Malou, or read more about working at Inlight on our careers page: