Student Assistant for Weekend Client Support

Copenhagen
Operations – Onboarding & Support /
Part-time /
On-site
Are you looking to join a dynamic, international company looking to change the world of finance? And are you interested in a student position that gives you the possibility to work from home on weekends, get to understand the work processes of a FinTech company and at the same time become part of a great multinational culture?
 
Then you’re in the right place!

The role:
We are recruiting a Student Assistant to join our Onboarding and Support team for a remote work position. Our Onboarding and Support team continuously strives for professional and expedient customer support related to their payments and configuration in the company’s systems. As our new Student Assistant, you will primarily be responsible for our morning weekend coverage of the Support function. In addition to the weekend coverage, you can expect additional working hours allocated during the week up to the maximum weekly hours in the contract. 

Your primary tasks will be:

    • Answer client queries regarding payments
    • Assist with configuration and technical information
    • Ensure proper escalation of client queries to the appropriate teams

Your profile:

    • You can work between 8 and 16 hours weekly. Weekend mornings are fixed.
    • You are enrolled in a Bachelor or Master’s degree
    • You speak and write English at a professional level
    • You are organized and have attention to detail
    • You are proactive and can work independently
    • You are a team-player and can communicate efficiently
    • Knowledge of PowerBI and Microsoft Teams applications is an advantage, but not a requirement.
We offer:
From flexible working hours to social events, professional development and health insurance, we strive to offer one of the best working environments around.
 
Ready to join?
Set up in 2008 in a bid to make cross-border transactions easier, Inpay is a successful and fast-growing Danish Fintech company that processes millions of transactions each year. We see ourselves as the interface between the financial technology revolution and the established banking system. As such, we offer an international, dynamic workplace that welcomes curious, creative and challenger colleagues. We are ambitious and agile by nature and hold ourselves accountable to our core values of trust, accountability, passion, innovation and respect. 
 
Our headquarters are in the royal quarter of central Copenhagen, with further offices in London. You can see a snapshot of what working life looks like here. 
 
We think globally and are part of an umbrella group that holds the big dream to financially include 100 million people in the next ten years. This means the pace is high, suggestions and ideas are always welcome, failures and learnings are part of the routine, and we expect you to go the extra mile so we can conquer the world together.
 
Find out more about Inpay here.