Lead UX/UI Designer - Internal Process Flow

Product – Product Management /
Full-time /
Inpay is seeking an experienced UX/UI Designer to join our Copenhagen team to design interfaces and flows for efficient operation of mass payment processing.

The ideal candidate will be skilled at understanding complex workflows, translating user needs into intuitive interfaces, and creating cohesive design solutions that improve productivity and user satisfaction while reducing the cognitive load. The role involves close collaboration with internal stakeholders , product managers, and developers to ensure that our tools are efficient, user-friendly, and aligned with business goals.

    • Key Responsibilities:

User Research and Analysis:

    • Conduct research, interviews, and testing with internal stakeholders to gather insights and understand their needs, pain points, and workflow requirements.
    • Analyze user feedback and data to identify areas for improvement and optimization.

Design and Prototyping:

    • Create wireframes, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
    • Develop prototypes and mock-ups that illustrate UI elements, interactions, and navigation.
    • Ensure that designs adhere to the relevant guidelines and visual identity.
    • Contribute to the development and maintenance of a design system and guidelines for internal tools.

Collaboration and Communication:

    • Work closely with product managers across squads to define design requirements.
    • Collaborate with developers across squads to ensure the feasibility of designs and to provide clear design specifications and assets.
    • Present design concepts and prototypes to stakeholders, gather feedback, and iterate on designs based on input.

Testing and Validation:

    • Conduct usability testing to validate design solutions and gather user feedback.
    • Iterate on designs based on test results to enhance user experience and address usability issues.

Skills and Qualifications:

    • Based in Copenhagen
    • Bachelor’s degree in Design, Human-Computer Interaction (HCI), or a related field.
    • 3+ years of experience in UX/UI design, preferably with a focus on internal tools or complex systems.
    • Experience designing for enterprise-level applications or internal systems.
    • Strong portfolio showcasing design work for web applications, highlighting your process, design thinking, and problem-solving skills.
    • Proficiency in design tools such as Figma, Adobe XD, or similar.
    • Knowledge of agile development processes and methodologies.
    • Solid understanding of user-centered design principles, information architecture, and interaction design.
    • Experience with user research methods and usability testing.
    • Excellent written & verbal communication and collaboration skills (in English).
    • Ability to handle multiple projects and prioritize tasks effectively.
    • Experience with designing financial systems is an advantage.
We offer:
From flexible working hours to social events, professional development and health insurance, we strive to offer one of the best working environments around.
Ready to join?
Set up in 2008 in a bid to make cross-border transactions easier, Inpay is a successful and fast-growing Danish Fintech company that processes millions of transactions each year. We see ourselves as the interface between the financial technology revolution and the established banking system. As such, we offer an international, dynamic workplace that welcomes curious, creative and challenger colleagues. We are ambitious and agile by nature and hold ourselves accountable to our core values of trust, accountability, passion, innovation and respect. 
Our headquarters are in the royal quarter of central Copenhagen, with further offices in London. You can see a snapshot of what working life looks like here. 
We think globally and are part of an umbrella group that holds the big dream to financially include 100 million people in the next ten years. This means the pace is high, suggestions and ideas are always welcome, failures and learnings are part of the routine, and we expect you to go the extra mile so we can conquer the world together.
Find out more about Inpay here.