Shift Leader

Toronto ON (North York)
In-Store /
Part Time /
On-site
Insomnia Cookies is actively interviewing candidates for the Shift Leader role at our Canadian flagship store adjacent to York University! We’re not just a cookie company, we’re a community of Insomniacs. We know our cookies are the most delicious around, but it’s our team members that make Insomnia Cookies an amazing place to be. Have a hunger to succeed? A passion for the sweeter things in life? Got big dreams and a ceaseless imagination? Then we want to get to know YOU!
 
Check out some vids to learn more!
Who We Are!
Insomnia Cookies Timeline
Core Values
 
As a Shift Leader, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
 
SOME OUR SWEET PERKS:
         Pay Rate: $19/hr
         Flexible part-time work schedules
         Paid vacation and sick time off
         Interactive training & mentorship
         Job stability with a rapidly growing and reputable company
         Achievable growth/promotion opportunities
         You get to work in a fun, exciting team environment
         Employee discount and FREE cookies with every shift!
 
WHAT WILL I DO AS A SHIFT LEADER?
         Provide incredible customer service and quality products to all of our guests throughout their
       experience within our bakeries
         Support store leadership by maintaining operations during your shift, communicating pertinent
        information, monitoring production efficiency, holding the team accountable to company
        standards and procedures, and assisting in the training and coaching of team members
         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the  
       cookie crew team
         Support and work alongside the Cookie Crew
         Provide a safe, clean, working environment for our guests and staff and adhere to safe food
       handling practices
         Manage cash handling and deposits
 
WHAT WE LOOK FOR:
         At least 1 year of working experience in a customer service focused role
         Point of Sales systems experience
         Outstanding communication, time management, and people skills
         Outgoing/friendly/patient
         Detail focused and results-oriented
         Ability to lead-by-example and motivate others
         Ability to lift up-to 18kg
         Must be 18 years or older to be employed
 
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!