Shift Leader

Nacogdoches TX
In-Store /
Part Time /
As a Shift Leader at our SFA store located at 2407 North St, Nacogdoches TX 75965, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
         Flexible part-time work schedules
         Excellent training & mentorship
         Job stability with a rapidly growing and reputable company
         Achievable growth/promotion opportunities
         You get to work in a fun, exciting team environment
         FREE cookies with every shift!
         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
         Support and work alongside the Cookie Crew
         Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
         Manage cash handling and deposits
         At least 1 year of working experience in a customer service focused role
         Point of Sales systems experience
         Outstanding communication, time management, and people skills
         Detail focused and results-oriented
         Ability to lead-by-example and motivate others
         Ability to lift up to 40 lbs.
         Legally eligible to work in the United States
         Must be 18 years or older to be employed
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!