Shift Leader

New York City NY (Murray Hill)
In-Store /
Part Time /
On-site
As a Shift Leader at our Murray Hill store located at 482 Third Avenue, New York NY 10016, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
 
SOME OUR SWEET SHIFT LEADER PERKS:
         Pay rate: $16.50 - $17.50/hr
         Flexible part-time work schedules
         Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
         Paid vacation and sick time off
         Pet insurance for your furry loved ones
         Interactive training & mentorship
         Job stability with a rapidly growing and reputable company
         Achievable growth/promotion opportunities
         You get to work in a fun, exciting team environment
         Employee discount and FREE COOKIES with every shift!
 
WHAT WILL I DO AS A SHIFT LEADER?
         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
         Support and work alongside the Cookie Crew
         Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
         Manage cash handling and deposits
 
DESIRED SKILLS/EXPERIENCE:
         At least 1 year of working experience in a customer service focused role
         Point of Sales systems experience
         Outstanding communication, time management, and people skills
         Outgoing/friendly/patient
         Detail focused and results-oriented
         Ability to lead-by-example and motivate others
         Ability to lift up to 40 lbs.
         Legally eligible to work in the United States
         Must be 18 years or older to be employed
$16.50 - $17.50 an hour
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 250 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!