Sr. Site Reliability Engineer

Downtown Los Angeles, CA /
Technology – DevOps & SRE /
Full-time
As the premier global provider of Strategic Enterprise Education™ (SEE), InStride enables employers to provide career-boosting degrees and credentials to their employees, through leading global academic institutions across the U.S., Mexico, Europe and Australia. InStride helps organizations achieve transformative business and social impact by unlocking the power of education, through advanced technology-enabled experiences for learners and corporate partners alike.

Role Overview

In this role, you will report to the Sr. Manager, Site Reliability Engineering & DevOps. SRE part of the team responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning, security on the cloud-hosted environment (preferably in a SaaS environment serving large companies) and a passion for our mission.

Responsibilities

    • Deploying, automating, maintaining, and manage AWS cloud-based production system to ensure the availability, performance, scalability, and security of productions systems.
    • Troubleshooting:  systems and problem-solving across platform and application domains.
    • Provide architecture refinements, process improvements. Evaluate new technology options and vendor products.
    • Ensuring critical system security through the use of best in class cloud security solutions.

Manage tools, systems and products including:

    • Route53
    • Build tools (Make, Maven, etc.)
    • Software Dependency Management
    • Branching
    • Artifact Management
    • Systems Architecture
    • Infrastructure Architecture
    • Previous experience with Puppet, Chef, Ansible, Salt
    • Jenkins, GitHub Gitlab/Gitlab pipeline
    • NPM (previous experience with Bundler, Pip, Go dep etc. a plus)

Ideal Profile

    • 3+ years’ experience supporting large scale, global, high traffic and highly available consumer facing web applications and mobile apps
    • 5+ years of systems engineering
    • AWS: 2+ years’ experience with using a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS, Lambda) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security.
    • Comfortable leading multidisciplinary engineering teams
    • Experience supporting SaaS solutions for large enterprise customers
    • Enjoys leading, developing, and mentoring engineers towards reaching their potential while delivering high quality on time deliverables
    • Experience integrating CI/CD (i.e. Jenkins, Gitlab CI), cloud services (AWS, Google Cloud), configuration management (Chef, Puppet), containerization (Docker, Kubernetes), and monitoring (New Relic, AppDynamics) tools
    • High affinity for automation
    • Strong process orientation and attention to detail
    • Detail-oriented with the ability to rapidly learn new concepts and technologies — strong problem-solving skills, including providing simple solutions to complex situations
    • Must be an active team player with the ability to communicate and collaborate effectively in a geographically disperse working DevOps driven environment.
    • Professional commitment to high quality and a passion for learning new skills
    • Excited by the challenge of building a world-class business that delivers not only high revenue growth and compelling ROI, but also has a meaningful impact on society.
    • Exposure to higher education institutions through direct experience and/or passion for the education space
    • High EQ, comfort with ambiguity and a “no job too small” startup mentality
    • Bachelor’s degree in Computer Science related field and/or work experience
InStride is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.