Project Manager

COGS – Implementation /
Full-time /
Parchment, recently acquired by Instructure, helps lifelong learners around the world make the most of their academic achievements, turning them into opportunities. We have an important mission and as such, we actively seek employees who are passionate about education, and technology, and doing their very best every day! 

We are looking for a full-time, Project Manager to be part of the team that deploys Parchment applications to new clients. The Project Manager will have a background in project management, strong communication skills, and the willingness and ability to think creatively and flexibly.  This position is suited to a person who brings both business analysis and project management skills to the role. The Project Manager is responsible for overseeing the planning, requirements analysis, implementation and tracking of smaller implementations of Parchment software for higher education clients.  

What you will be doing:

    • Create, maintain and review standard project management deliverables including project plans, risk registers, kickoff presentations, status call notes, etc.
    • Keep project teams (internal) and stakeholders (external) in sync on project scope
    • Identify and document issues and risks for each implementation project
    • Create and execute risk mitigation plans
    • Create project schedule based on business analysis outcomes
    • Manage internal and external stakeholders against schedule
    • Provide member support throughout the project
    • The Project Manager is accountable for project scope, resources, and timeline

What you will need to know/have:

    • Proficient in MS Office apps, Project Management Tools such as MS Project
    • Experience in a project management position or relevant coursework
    • Experience with Salesforce or enterprise CRM systems
    • 4 year university degree or equivalent experience
    • Personal characteristics

    • The Project Manager should demonstrate competence in some or all of the following:
    • Behave Ethically: Understand ethical behavior, business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
    • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
    • Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities
    • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness
    • Lead: Positively influence others to achieve results that are in the best interest of the organization
    • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
    • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
    • Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results
    • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.

All Instructure employees are required to successfully pass a background check upon being hired.