Chief Operating Officer - Manufacturing

Vancouver, BC
Intelligent City – Executive /
Full Time /
Hybrid
Intelligent City is an urban housing technology company that takes a product and platform-based approach to buildings. We combine exceptional design with mass timber construction, robotic manufacturing, and parametric software. Our mission is to build smarter and to empower people to live better. We create a new value paradigm for housing and workplace solutions that are more affordable, faster to build, consistently carbon neutral and socially resilient. 

Our motto is ‘Build Smarter. Live Better. Think Change.’ If this resonates with you, we encourage you to apply to join our team and help us build a better world!


About You:
We are looking for a seasoned COO who shares our passion for disrupting the traditional housing and construction industry. As our COO, you will have the unique opportunity to work in an innovative environment where you can make a real impact and play a critical role in shaping the operations of our company as we expand to multiple markets and manufacturing locations. 
 
You have a high level of experience in the scale up of complex manufacturing environments that require constant innovation and process engineering to maximize the efficiency and output of large-scale commercial products. Perhaps you know the wood product manufacturing industry or building construction industries, although we are open to having you explain how your experience in other manufacturing industries can have direct relevance to our requirements.  
 
If you're a forward-thinking COO with a passion for innovation in a technologically advanced manufacturing environment and a desire to make a real impact on housing challenges, we invite you to join us on this exciting journey and help us change the world, one building at a time. 
  
 
The Role:
As a fundamental partner to our founding CEO, you'll be responsible for overseeing all operational aspects of the business. You will provide executive oversight of all internal operations of the company, including manufacturing operations, scaling operations to emerging markets, contract management, facilities management, inventory management, quality assurance, project execution and quality control, health and safety, and intellectual property protection. 
 
Your strong change management experience will be critical in challenging the status quo and driving innovation and collaboration across multiple aspects of the business.  You'll work closely with our multidisciplinary team, providing leadership and guidance to our various operations teams as we continue to grow and scale, guiding company expansion into new marketplaces. You will know how to establish appropriate KPIs and OKRs, measure the organization’s performance against them, and push for continuous improvement.  
 
As a seasoned senior executive, you will contribute to the Company’s strategic direction along with the CEO, CTO, , CFO and CCO, and other senior managers. You will plan and manage annual operating budgets to enable the achievement of strategic goals within the established parameters. You will utilize the latest technological tools and methods to enable data analysis and forecasting that ground the company’s strategy and ensure we remain ahead of industry trends and developments. 
 
 

Qualification:
Preference will be given to candidates with experience in manufacturing operations or scaling operations in emerging markets.
 
 
Location:
This position is based in Vancouver, BC. Candidates from out of province are welcome to apply but should be willing to relocate.
 
 
Compensation Package:
In return for your contribution, we offer a compensation package that includes base salary, benefits, paid time off, and stock options.   The base salary range for this role will be between $175,000 to $280,000. A discussion about base salary will begin during the first introductory call.
 
Candidates applying should expect stock options to comprise an element of the total compensation package. You'll have a direct stake in our success, with the potential for significant financial rewards as we continue to grow and disrupt our industry. 

Responsibilities - Executive Leadership:

    • Offer strategic contributions and feedback to the CEO and other executive management team members to create an agile business.
    • Successfully scale-up the first of our BC-based manufacturing operations and lead the expansion toward a second facility in Ontario.
    • Lead the Manufacturing, Project Execution, and People domains.
    • Make tactical decisions, consider options, anticipate outcomes, and proactively advance operational objectives. 
    • Work collaboratively with a highly driven team to keep moving our company into an era of IoT and Industry 4.0. 
    • Relentlessly drives down complexity both in operations and manufacturing processes. 
    • Provide operational leadership and excellence for a rapidly expanding company across several locations in Canada, the US, and beyond. 
    • Actively participate in the creation of strong supply chains and industry partnerships.
    • Identify business opportunities, developing and implementing growth strategies. 
    • Foster and encourage an agile approach towards fast innovation and technological leadership. 
    • Develop ESG strategies and programs.  
    • Ensure internal controls and policy compliance are robust. 
    • Ensure the safeguarding of assets and protection of Intellectual Property. 
    • Communicate and motivate your direct reports and clearly explain expectations and responsibilities. 
    • Empower, inspire, and hold individuals accountable to achieve objectives.  
    • Support the CEO, CFO, and Board of Directors in discussions and negotiations with funding partners for loans, venture investment, and government grants.  
    • Advise the executive leadership team and Board of Directors on operations related long-term business issues. 
    • Understand and evaluate operational and associated financial risks and identify how to avoid or minimize their impact. 
    • Collaborate with the Finance team on forecasts and budgets.  
    • Lead or assist with applications for government grants. 
    • Administer the company stock option plan. 
    • Co-lead the annual audit process.  
    • Plan and execute the AGM process.  




Intelligent City (ICI) is a technology-enabled and platform-based urban housing systems company providing transformational innovation to the housing, architecture, building and construction industry.  Through the convergence of design, software technology and advanced prefabrication, we combine three highly innovative paradigms that will change the value equation in architecture and urban design.
 
Our team is on a mission to empower people to live better, to build smarter, and to address climate change and urban housing challenges.  We think change – and we are looking for doers, integrators, professional hybrids, thinkers, and innovators who can help us achieve our objectives.
 
We take a product and platform-based approach, we vertically integrate high-rise mass timber building systems, advanced design engineering, automated manufacturing, and parametric software. Through this, we offer breakthrough end-to-end building solutions that can be built faster with better quality while being more affordable and consistently carbon neutral.
 
We are broadly recognized for our leadership in bringing together climate tech and construction tech solutions, including by Sustainable Development Technology Canada (SDTC), Breakthrough Energy Solutions Canada (BESC) and the Solar Impulse Foundation. We have been named as Foresight50, one of Canada’s most investible clean tech companies, and investors include BDC, Greesoil Proptech Ventures, UIT, and Fulmer, among others.
 
Intelligent City was co-founded in 2008 by entrepreneurs Oliver Lang and Cindy Wilson and is the sister company to Lang Wilson Practice in Architecture Culture (LWPAC). The two companies work closely together to deliver the vision of productized and platform-based buildings. The LWPAC team has executed award-winning institutional and residential projects both nationally and internationally, with professional experience in  Berlin, New York, Barcelona, and Vancouver.

Please note: Architectural employees will be employed by LWPAC.



Equal Opportunity Employer
We are an equal-opportunity employer committed to building a culture of innovation, diversity, and inclusivity, striving for open discussions, best hiring, and operational practices.  We are also committed to providing a comfortable and accessible interview process; please let us know if we can support you throughout the process with accommodations.


Land Acknowledgement
Intelligent City acknowledges that its work takes place in Vancouver on the unceded, traditional, and ancestral territories of the  xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səl̓ilw̓ətaʔɬ (Tsleil-Waututh) peoples and on the unceded, traditional, and ancestral territories of the scəw̓aθən (Tsawwassen), xʷməθkʷəy̓əm (Musqueam), and other Coast Salish peoples at its Delta location.