Director of Operations (20-21)

Antioch, Tennessee
Independence Academy High School
Intrepid College Prep is a network of free, open-enrollment, public charter schools committed to preparing scholars to excel in selective colleges, earn professional opportunities, and graduate as positive leaders.  Our Intrepid Team currently educates nearly 800 students across two schools – Opportunity Academy, serving students in grades 5-8, and Independence Academy, serving students in grades 9-12.
Intrepid College Prep achieves remarkable academic growth for all scholars through our commitment to high expectations and high-quality support. Intrepid has been distinguished as a Reward School by the Tennessee Department of Education twice since our opening in 2013. This is a particularly notable achievement as we serve one of the highest English Language Learner populations among Metro Nashville Public Schools.
Our work grows scholars academically and socially – providing the skill sets needed to be game changing leaders in every facet of the future.  Intrepid alumni will transform college campuses and the workforce, raising expectations for academic excellence and ethical leadership.

Lead School Operations at Independence Academy

At Intrepid, our school-based operations teams exist to block and tackle for staff to ensure that they can focus on what matters most each day - teaching and learning. Part architect, part-fine tuner, and all-seeing, the Director of Operations (DOO) is the operational leader of the school and reports directly to the Principal. The DOO creates and maintains all crucial non-instructional systems that enable our schools to run like clockwork to create an academic environment in which instruction is top priority.
Intrepid’s DOOs are the business brains behind the school’s healthy existence: they’re responsible at the school level for the organization and management of the school’s finances, state and federal reporting, risk management, facilities planning and maintenance, transportation, technology, vendor relationships, student enrollment data, and staff compliance. A mastermind behind the scenes, the scene is better planned, organized, executed, documented, and communicated because of the DOO and his/her leadership of each school’s Operations Team.

Director of Operations Duties and Responsibilities

• Operational Leadership + Management
o Develop systems and procedures to ensure seamless execution of all school operations each day,
including, but not limited to, school food provision, student transportation (arrival and dismissal), emergency plans, facility maintenance and upkeep, and supply and asset inventory and maintenance (technology, books, classroom supplies, etc.).
o Directly manage and coach a 2-3 person operations team at the school - including full-time, and any part time staff members or Operations fellows.
o Provide critical academic support by working with the school-based leadership team to manage logistical elements of major student assessments; support the logistics of school-wide events and off-site events.
o Coach the entire school-level team to operational excellence by ensuring operational systems are implemented with fidelity by all staff members and by giving feedback to stakeholders when systems are not meeting the bar of excellence.
o Serve as a critical face of the school with external stakeholders, including families, and work actively to ensure strong community buy-in to the school’s vision and approach to education.

• Student Enrollment, Data + Compliance
o Manage the school registration process and own student recruitment activities (with support of Intrepid’s network team) to ensure schools are fully enrolled;
o Serve as the resident expert on the student information system and ensure accuracy of this system; o Support the implementation of school schedule; ando Ensure the school is adhering to all local/state compliance and reporting requirements.

• School-level Finances and Human Resources
o Actively manage the school budget by participating in monthly budget meetings to review budget
variances and actively monitor school spending;
o Manage the school purchasing process by establishing clear systems for staff to request items, placing
orders with vendors, tracking delivery, and coding and submitting purchases orders, invoices, and
reimbursement requests to the network team; and
o Partner with network operations team to onboard new hires and to ensure teachers meet compliance and certification requirements.

Successful Director of Operations candidates possess the following characteristics:

    • Our ideal Director of Operations has an unwavering belief that our students can achieve at an exceptionally high level. Beyond that, he/she is:
    • Intelligent, committed, gritty educators ready for challenge and the dogged pursuit of academic excellence.
    • Dedication to educational success for students of color and low-income youth
    • Demonstrated evidence of the ability to reflect and articulate the lessons learned from past experience
    • Knowledgeable about the inner workings of schools and school-based Operations. You’ve got at least 3-5 years of experience teaching or working in operations in schools like ours - or in schools where you felt operational systems kept teachers from teaching and kids from learning.
    • A laser-focused systems builder who designs airtight systems and processes that endure over time and maximize efficiency. You anticipate where a system will break down before it ever stands a chance, and nothing makes you happier than when you see others implement this system like clockwork.
    • A detail maven and masterful executor. Your personal organization system ensures you get things done. You sweat the smallest of stuff, communicate effectively in all forms, and plan fervently backwards to meet timelines, achieve big goals, and manage complex projects with many moving pieces (and lots of involved stakeholders) across a finish line.
    • A gritty problem-solver. You keep it cool when things are crazy, approach problems with viable solutions, and know when you need to roll up your sleeves to support your team.
    • Customer service oriented. You want to be a servant leader, and are comfortable in leadership roles where your job is to make it easier for others to do theirs at an exceptionally high level.
    • A growth-minded tinkerer. You are self-aware and humble enough to understand where you rock, where you need to pick up your game, and how this impacts the people you lead. You seek feedback constantly because you’re hungry to get better, and you take extreme ownership of the outcomes of the people you coach and manage - you “pull back the thumb” before you “point the finger.”
    • A people leader. Let’s be real - managing people is hard. You’ve coached, directly managed, and demonstrably moved the effectiveness of other adults before taking this job. You build relationships across lines of difference, inspire and motivate others to buy into your vision, navigate challenging conversations with finesse, make tough calls, communicate effectively in all formats, give and receive feedback fluidly, and model/hold a high bar for adult excellence and exuberance.
    • Other qualifications:
    • A bachelor’s degree with a preference for a graduate degree in a related field.
    • At least 1-2 years of leadership experience directly managing + coaching adults required.
    • At least 3-5 years of teaching experience in K-12 with a track record of impressive student achievement results and/or other experience working in K-12 schools strongly preferred.
    • Familiarity/proficiency in Microsoft Excel and Google Office required.
    • Proficiency and experience in budget management + oversight strongly preferred.
    • Speaks Spanish or has experience working with bilingual students preferred.
We offer a generous compensation package, including health benefits.  All staff members are equipped with the tools needed to succeed, including a dedicated work space, laptop computer, email, high-speed internet access, and all necessary supplies. Compensation is highly competitive; teachers are eligible to participate in the MNPS Retirement System.

Commitment to Diversity
Intrepid College Prep is an equal opportunity employer. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.