Director of Operations - AI Training

Worldwide - Remote /
The Partnership: Core Corporate Functions – Operations /
Who we are
Invisible Technologies helps fast-growing companies scale efficiently, so they can improve margins and capture market share at the same time. We partner with our clients to run their business operations using our modern outsourcing platform to deliver efficiency, quality, and flexibility at scale.

Overview / Sales Deck:
Recorded Demo:

We believe that…
Mission. Invisible is a world-changing company and the Operations Team is responsible for creating the systems that will launch Invisible into the stratosphere.
Ownership. Every partner on the team is the “CEO” of their area - each of us are empowered  to jump in and solve the problems in front of us.
Communication. Consistent feedback is key - we are addicted to learning and getting better.
Transparency. What one of us knows, all of us should know.
Self-Improvement. Every new mistake is a learning opportunity.
Meritocracy. The value someone produces should be reflected back in the position of responsibility and compensation that they receive.

What you will be doing
You will be on the cutting edge of training artificial intelligence (AI) systems by managing a team of over 100 AI trainers and supporting and strategizing with the global leaders in AI development.

Reporting to the VP of Operations, you will be ensuring your clients in the AI space receive world-class service through strategic partnership, high-quality results, and constant improvement.

To achieve this, your direct reports will include a team of operations managers and analysts and your indirect reports (reporting to operations managers) will be a team of over 100 AI trainers who have been hand-selected and coached to train AI systems for our clients.

In addition to managing your team and clients, you work with other Invisible senior leaders to identify company goals, create and map out new processes, measure quality, measure impact, and move Invisible forward.
- Operations Management: Managing a team of several Operations Managers and Operations Analysts as they manage the production of high-quality work efficiently, on time, and within budget.
- Client Management: Partnering with a small set of clients at both the strategic and tactical level, working with them to define their needs, map their processes, and ensure the target hits the mark.
- Product Ownership: Pairing with an Invisible Product Manager to upgrade our platform to better achieve client goals. An ability to “speak Product” and think in systems is essential to individual and company success.

Who we want
A Director of Operations is a very tech-savvy and flexible partner that excels in multiple dimensions. This flexibility is key to continuing our high growth trajectory: we grew over 3x for two consecutive years in a row (2020 & 2021) and plan to do so again in 2022.
There are 3 critical skills and capabilities that we look for in this role:
1)     The best Directors are strong, creative technical project managers who understand how to lead, motivate, and manage a global team (experience with international freelancers is ideal).
2)     You must be a client-facing leader. This role requires high-level strategic interaction with some of the largest and most well-known companies in the world as you help them solve complex technical problems. Have you led a client-facing team before?
3)     You’ll be one of the first 100 employees at a company that’s changing the way humans do business every day, a company that will be a household name very soon. The expectation is that you’re a highly entrepreneurial and innovative leader and thinker capable of seeing the future.

Additional qualifications that are not required but would be desired are:

    • Experience and/or a degree in the AI/machine learning training field
    • Degree in computer science
    • Experience and/or a degree in linguistics
    • Experience with project management
    • Experience managing a team of 20+ people

Compensation & Benefits

    • Working Times: US (EST or PST) Hours
    • 2022: $110,000 annual OTE (base + bonus) + equity!
    • Additional opportunities to earn more equity and increase your ownership percentage of the company, through promotions and through re-distribution of re-acquired shares via buybacks.
    • Healthcare Benefits (or Stipend Option)
    • Flexible Work Schedule / Unlimited Vacation Days
    • Work Remotely