Director of Operations

North America - Remote /
The Partnership: Core Corporate Functions – Operations /
What is Invisible?
Website :
Overview / Sales Deck -
Recorded Demo -
Who are we?
We’re Invisible’s Operations Team. We strive to create world-class outcomes for our clients as a strategic partner. 
We Believe That:
-- Invisible is a world-changing company and the Operations Team is responsible for creating the systems that will launch Invisible into the stratosphere
-- Exponential gains from systems > Short term linear work > Systems for system's sake-- Consistent feedback is key - we are addicted to learning and getting better
-- What one of us knows, all of us should know
-- Every new mistake is a learning opportunity
Who You Will Be Doing:
Reporting to the VP of Ops, a Director of Operations at Invisible ensures that clients under his or her charge receive world-class service: high-quality results delivered quickly, within budget, customized to the client’s needs. To achieve this, the Director manages a team of Operations Managers who in turn manage a large international team of agents (global freelance workers) who produce these deliverables. In addition to managing their team, Directors work with other Invisible senior leaders to identify company goals, create and map out new processes, measure quality, measure impact, and move Invisible forward.

o   Operational Management: Managing a team of 2-3 Operations Managers as they perform high quality work efficiently, on time, and within budget. 
o   Client Management: Partnering with 20 - 30 high-growth businesses at both the strategic and tactical level. Working with them to define their needs, map their processes, and ensure the target hits the mark.
o   Product Ownership: Each operations teams pairs with an Invisible Product Manager to develop the platform to better achieve client goals. An ability to “speak Product” and think in systems is essential to individual and company success.

Who We Want
A Director of Operations is a very flexible, hybrid partner that excels in multiple dimensions. This flexibility is key to continuing our high growth trajectory: we grew 3x in 2020 and plan to do so again through 2022.
There are 3 critical skills and capabilities that we look for in this role:
1)     The best Directors are strong, creative project managers who understand how to lead, motive, and manage a global team (experience with international freelancers is ideal).
2)     You MUST be an experienced client facing leader. This role requires high level strategic interaction with some of the largest and most well-known companies in the world as you help them solve complex problems. Have you led a client facing team before?
3)     You’ll be one of the first 100 employees at a company that’s changing the way humans do business every day, a company that will be a household name very soon. The expectation is that you’re a highly entrepreneurial and innovative leader and thinker capable of seeing the future, or at least seeing opportunities for growth and efficiency early. 


    • 2022 Comp: $110k OTE (base + bonus) & Lucrative Equity