Account Delivery Manager, New York
New York
Lab49 – Product and Delivery /
Full-time /
The Account Delivery role at Lab49 is the Lead Delivery role for a large strategic account. The role will oversee the full portfolio of engagements for the account. It will partner with peer Engineering and Sales roles to manage all execution concerns as well as build and develop relationships and business.
Large Accounts Delivery Management are responsible for:
- The portfolio of engagements at the Account: overseeing and guiding engagements and their teams, including coaching Delivery Managers of these engagements and holding the teams to standards of excellence.
- Escalation and resolution point for critical issues and distressed projects
- Promoting a Lab49 community at our large clients to preserve our culture, improve outcomes and ensure retention
- Forming key executive level partnerships to understand their needs and influence their strategy and plans to position Lab49 to capitalize on opportunities.
- Assisting with shaping opportunities to define holistic engagement operating models and deliverables that are aligned with our service offerings.
- Being at the forefront of Delivery, Program Management and Agile best practices, advising our clients in the practical application of these practices and guiding them through process and organizational transformations accordingly.
Ideal Skills & Knowledge
- Experienced with managing 40 – 80 people
- Strong people and leadership skills with the ability to create a shared purpose and identity
- Strong Delivery Management and Program Management skills
- Experienced with Agile delivery and ideally application of large-scale agile practices
- Working knowledge of the capital markets.
- Working knowledge of typical financial flows and architecture.
- Excellent communication skills: able to represent the team, project and firm in client situations, and similarly be an advocate for the client.
- Experienced with identifying opportunities and shaping and guiding engagements in Capital Markets
Requirements
- 15+ years of experience managing the implementation of financial services systems
- 10+ years of people management experience
- 15+ years of consulting experience
- 5 - 10 years of client relationship and account management
- 15 - 20 years of experience in IT Industry
We are hiring across multiple levels for this job.
The base salary range across different levels are-
• Principal – $220,000 - $250,000
• Associate Director - $250,000 - $275,000
Placement within the range provided above is based on the individual’s relevant experience and skills for the role and level.
Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
Salary range disclosure as required by S9427A when hiring in New York.
Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
