Lead UX Designer - Italy, Remote

Pisa /
Development – User Experience /
Full-time
The opportunity
We are looking for a talented Lead UX Designer to join our User Experience team. We are looking for someone who is an expert in user-centred design, motivated and enjoys learning new concepts in complex domains. 
 
You will apply UCD techniques to understand ION’s customer needs, business goals and technology capabilities to deliver market-leading products which have the highest impact, usability, and success. 
  
This position is for a full-time, permanent contract with the possibility to work remotely in Italy.  
 
What you’ll be doing
Putting users at the centre of a flexible design process to solve complex business problems 
Collaborating with Product Managers, Data Scientists and Engineers 
Researching and analysing customer needs, goals and pains  
Using these insights to create user journeys, concepts, sketches, wireframes, and interactive prototypes as appropriate 
Communicating the rationale behind your research and design decisions 
Being the voice of the user in product decisions and be comfortable challenging a “it’s always been done this way” mindset 
Collaborating with a UI Designer who will create the final pixel perfect visual designs 
Providing Engineers with verbal and written guidance to build the proposals and collaborating with them to ensure the workflows meet the users’ needs and interactions are consistent 
Helping establish an inclusive, collaborative, and creative team culture 
Contributing to and evolving our design system 
 
What we are looking for
8+ years of UX experience 
An excellent understanding of UCD 
Experience designing complex products with significant scope 
Expertise in user research and design methods to understand the current experience and propose the future experience 
Experience working collaboratively with Product Managers, Designers and Engineers 
Expertise with tools such as Figma and Sketch 
Very good level of spoken and written English 
 
Personal skills we believe will bring success
Ability to communicate complex design concepts clearly 
Collaboration skills 
Be able to see problems from different perspectives. 
The drive to keep trying different solutions for a problem until it is solved 
A team player who cares about doing a great job seeks out feedback and looks to improve 

A portfolio demonstrating how you work as well as your deliverables are needed.

At ION, we’re a diverse group of visionary innovators
Our vision
Enabling financial institutions of all sizes to compete effectively and deliver differentiated offerings to their clients at reduced cost and complexity
Our mission
#1 partner of choice for trading solutions and infrastructure with financial institutions across the world
Our values
We are innovators: we’re a diverse group of visionary innovators
We are imaginative: We believe in creating rather than patching. We are not limited by the status quo when looking for ways to define our systems or processes.
We are rigorous: Our systems play a critical role within our clients’ businesses, so our experts do things right first time, with exceptional quality
We think long-term: We balance short-term opportunities with long-term sustainable relationships. We invest in R&D that shapes the future of automation and hence opportunities for our clients’ businesses
We progress together: Personal development at ION is collaborative and mutually beneficial. We inspire each other to succeed through a positive culture and continuous improvement.

Important notes:
 
According to the Italian Law (L.68/99) please note that candidates from the disability list will be given priority.
Due to the high volume of applications, only those candidates that meet the required criteria for selection will be contacted.
Please do not apply if you don’t currently have the legal right to work in Italy, or if that right is just about to expire, or if that right has restrictions imposed which would prevent you from undertaking a full-time employment contract.
We will only consider direct applications. CVs received via recruitment agencies will not be accepted.