Product Quality Engineer

Ironclad HQ (San Francisco, CA) /
Product & Engineering /
Full-time
About Ironclad 

Ironclad is the leading digital contracting platform for legal teams. By streamlining contract workflows, from creation and approvals to compliance and insights, Ironclad frees legal teams to be the strategic advisors they’re meant to be. Ironclad is used by modern General Counsels and their teams at companies like Dropbox, AppDynamics and Fitbit to unlock the power of their contracts data. Ironclad was named one of the 20 Rising Stars as part of the Forbes 2019 Cloud 100 list, the definitive list of the top 100 private cloud companies in the world. The company is backed by investors like Accel, Sequoia, Y Combinator, and Emergence Capital.

Contracts are the atomic unit of business - everything important that a company does involves a contract: sales, purchases, hires, everything. The process for making a contract happen isn’t that different from the software lifecycle: a cross-functional group collaborates on a technical document that essentially needs to be executable - just in a courtroom instead of a computer. Most legal teams are still stuck doing things manually, emailing versions of these documents around seeking approval and revisions with no easy way to automate workflows. Simple questions like “what is blocking this contract?” can be really difficult to answer since the information is locked in someone’s inbox.


Quality Engineering @ Ironclad

As a Product Quality Engineer, you'll be working as a part of a cross-functional team to identify business needs, assist in planning projects around those needs, then create and execute test plans that will help to deliver a quality product . You'll be testing and acting as a user advocate for a platform that lets lawyers scale themselves 100x more effectively. 

At Ironclad, we’ve built a product that brings a two thousand year old profession into the digital age, and you’ll play a pivotal role in driving the foundation forward.  We work in a highly collaborative environment, and strive to foster a positive, inclusive culture.  If you’d like to join us on our mission to build the product that legal teams love, let’s talk!

What you’ll do:

    • Work with a cross-functional team to deliver an intuitive and polished web application that empowers the legal function at leading organizations
    • Design, document and execute test plans to identify defects and continuously improve Quality process as part of the Software development lifecycle
    • Employ user empathy to provide usability feedback and insights on how to best ensure that features meets or exceeds expectations and creates a user positive experience
    • Review design and product specifications to ensure it addresses customer use cases, proactively identify potential areas of risk and discuss potential solutions
    • Utilize version control, cloud hosting, CI tools to effectively test complex business logic on our web application built on a modern stack (TypeScript, ReactJS, Node.js, Java, and Docker containers in Kubernetes on Google Cloud Platform)

What we look for:

    • Strong analytical and problem-solving skill set with the ability to anticipate problems and propose solutions.
    • Ability to communicate effectively and express user empathy with partners across the business
    • A self-starter with attention to detail and a passion for learning and growing
    • Desire to work cross functionally (experience in legal space not required)
    • Bachelors in Computer Science (or related field) OR equivalent work experience
    • Experience in Quality Engineering, software development in test, quality assurance, and/or a Masters Degree is a plus

Benefits & Perks:

    • Competitive compensation
    • Health, dental, and vision insurance
    • 401k
    • Wellness reimbursement
    • Take what you need vacation policy
    • Generous parental leave for both primary and secondary caregivers

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.