Customer Support Lead (8 - 10 month Contract)

Canada
Customer Team – Customer Support /
Full-time /
Remote

Submit your application

  • LinkedIn profile

    Your full LinkedIn profile will be
    shared. Learn more

  • File exceeds the maximum upload size of 100MB. Please try a smaller size.

  • Pronouns


    • We invite all applicants to share their pronouns with us. Sharing pronouns prior to connecting helps ensure an inclusive and respectful recruitment process from day one. Note that sharing your pronouns isn't mandatory.

Team Lead (6 month contract)

  • What excites you about this leadership opportunity at Jane? What drew you to this role, and how does it align with your leadership experience and career goals?
  • Have you spent the last 5–7 years leading a high-performing support team in a fast-paced environment, providing exceptional service across phone, chat, and email?
  • Have you previously led a remote support team?
  • What’s a moment you’re most proud of as a leader?

Demographic Survey for Jane

We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Participation in this survey is entirely voluntary and will have no impact on your job application, whether you choose to respond or not. Your answers will be anonymised, kept secure and confidential, and kept separate from your name and application. The information collected will be used solely to evaluate our diversity and inclusion efforts.

  • Which of the following best describes your gender?
  • Are you part of the 2SLGBTQIA+ community?
  • Select the race or ethnicity that you identify with most?
  • If you identify as Multiracial / Multiethnic, please select all that apply:

    If you do not identify as Multiracial / Multiethnic, please select "Question Not Applicable"

  • Do you identify as a person with a disability (including apparent or non-apparent)?