Head of Trust & Safety
San Francisco, CA
Covid-19 Update: Business is booming and we are still growing! In an effort to help flatten the curve, we are doing interviews and onboarding all new employees remotely until further notice. The entire team, including new hires, will resume working out of the San Francisco office once it is deemed safe to do so.
Stay Healthy and Stay Safe!
At Jetfuel we take pride in creating a platform that is safe for our advertisers and influencers. That is why we are looking for our first Head of Trust & Safety to ensure we maintain and enforce platform guidelines as we continue to scale.
If you are looking for a fast paced start up with unlimited growth potential...here is what we need you to do:
Take the Lead
- Own all aspects of Trust & Safety at JetFuel
- Lead a Trust & Safety team of 8+ individuals to ensure compliance with advertiser/influencer guidelines on our platform
- Identify the path to success for the team and how it will be measured
Write the Playbook and Execute the Plays
- Document and redefine best practices for the Trust & Safety team
- Work with Sales team and key stakeholders to handle specific requests regarding appropriate and inappropriate media
- Create consistent internal/external content to ensure compliance with the rules and guidelines of the platform
- Swiftly identify and take appropriate action against reported violations of the rules and guidelines of the platform
Never Stop Improving
- Proactively identify and implement process improvements
- Work with the Sales and Business Development teams to better identify and classify platform users
- Improve, automate, and optimize workflows with the help of the engineering team
Full Time Benefits Include
- Top notch health, vision & dental plans
- Open vacation policy
- Flexible work schedule
- Paid lunches on work days, unlimited Soylent, La Croix, Nespresso, and basic snacks
- New work laptop of your choice
- Goldfish Friendly Office
We're backed by some of Silicon Valley's most respected investors including Initialized Capital, SV Angel, NFX Guild, Tuesday Capital, Box Group and many more. Our founders are analytics and product engineering veterans of Facebook and Instagram, and have seen what it takes to build meaningful and lasting products and companies.
JetFuel is an equal opportunity employer. We believe that diverse teams contribute to more innovative products, improved decision making, and better business results. As such, we want to draw from the broadest talent pool possible and encourage all qualified applicants to apply.