AI Community Success Manager (f/m/d)

Berlin /
Dev Rel /
Full Time
🙌 Who are we?

- Founded in Feb. 2020, raised $38M so far.
- A commercial opensource company focuses on cross-/multi-modal search intelligence.
- One of the high-valued & high-potential AI startups in the world.
- Forbes DACH AI30 2020, CBInsights AI 100 2021 & 2022.
- A global team of 50 with four offices: Berlin (HQ), San Jose, Shenzhen, and Beijing.

✨ Who do we want?

- You are passionate about building the next-generation of search intelligence and making it accessible to everyone.
- You want to work with the latest technologies and have a deep understanding of AI/ML.
- You are a team player and enjoy working in a collaborative environment.
- You are proactive and take ownership of your projects.
- You have excellent communication skills in English.

😉 Why join us?

1. You will be part of the team that is changing the way people search and think about search.
2. You will have the opportunity to work with the latest AI technology and help shape the future of search.
3. You will be part of a fun and friendly team that is passionate about making a difference.

💼 About this position

As a Community Success Manager, you’d be assisting in helping deepen the understanding of the open source community and serve as the primary source of contact between the user contact groups and Jina AI. We're looking for people with strong communication skills to advocate and aid our company's growth.
Your main responsibilities would include:
1. Serving as the primary source of contact of the community between users of the company's open source software products and Jina AI
2. To build and maintain relationships with key members of the community, including developers, power users, and other influencers
3. Help in understanding the needs and requirements of the community, as well as working with the development team to prioritize features and enhancements
4. Serve as a liaison between the community and the company, communicating community feedback to the appropriate internal stakeholders
5. Serve as an advocate for the community within the company, and work to ensure that the community's interests are represented in company decision-making
6. Help with organizing and managing community-focused events and initiatives, such as user group meetings, conferences, and hackathons.
7. Write and maintain documentation and other resources to help users get the most out of the company's open source software products
8. Monitor community activity and identify trends and issues of concern
9. Provide support and assistance to community members as needed

Requirements for this position would include:

    • Bachelor's degree in computer science or related field
    • Individuals with 3+ years experience in community management or related field
    • Individuals who have experience with AI or machine learning technologies
    • Experience with open source software development is key
    • Individuals who have strong written and verbal communication skills
    • Individuals who have the ability to work independently, as well as those who are active team members
    • Individuals who are detail-oriented and organized
    • Individuals with a passion about AI and machine learning
😊 Benefits & Perks

💰 Competitive Salary & stock options
🌎 Multi-cultural & diverse team
🎓 Numerous opportunities to present/attend top AI/OSS conference
🦄 Extensive development opportunities and an international team of experts
🏢 Central office in downtown Berlin, San Jose, Shenzhen, Beijing
⛱️ Free snacks & drinks, flexible working time, home office options
💻 Macbooks & top-notch equipment