Customer Project Manager

Bologna /
Engineering & Technology – 5G Digital Design /
JMA is looking for a Customer Project Manager to join our team in Castel San Pietro Terme, Bologna, Italy.
As an entrepreneurial U.S.-based multinational company that is competing on a global scale, JMA is growing at an incredible pace – and we are just getting started. We are a leading global innovator of mobile connectivity solutions. We design and build next-generation in-building and outdoor mobile wireless systems, delivering the industry’s most powerful technologies that enable LTE, 5G and CBRS services on mobile operator networks worldwide. Whether our teammates are working on the manufacturing floor creating products or working side by side with our customers at an installation, we are never satisfied with the status quo.  We never settle, every person in every position has the power to make an impact.

Position Overview and Tasks:

    • The Customer Project Manager will be responsible for overseeing projects to ensure they are completed in a timely fashion, focused on quality and within budget
    • Development and management of detailed project schedule and work plan, project progress monitoring, allocation of resources on the field, assignment of tasks in coordination with the PMO and company SMEs
    • Management of contracts with vendors, suppliers, and partners by assigning tasks and communicating expected deliverables.
    • Catering to customer needs, satisfying their expectations and requests, and aligning all stakeholders involved
    • Documenting main arising problems during the project life cycle and facilitating information exchange between company stakeholders
    • Tracing risks and suggesting mitigation techniques as well as identifying contingency plans
    • The person covering this role will be mainly assigned to our Japanese accounts and will be required to travel for 50% of the time and up to 4 weeks for each business trip 

Minimum Requirements:

    • Master Degree in Telecommunication or Electronic Engineering
    • CAPM or PMP certification
    • A comprehensive understanding of the main cellular technology standards: 5G, 4G, and legacy standards
    • Proactive and result-oriented attitude
    • Ability to work in an international environment
    • Languages: Italian (Full Professional Proficiency), English (Working Proficiency)
    • Good knowledge of MS Office Suite

Additional Experience and Knowledge a Plus:

    • Languages: Japanese (Basic)
    • Microsoft Project or similar

Position Location & Travel:

    • This position is based in Castel San Pietro Terme, Bologna, Italy
    • International travel required 50% of the time and up to 4 weeks for each business trip
    • #LI-DD1