HQ - IT Engineer - Portugal

Lisbon, PT
Tech – Information Security & Compliance /
Permanent /
Hybrid
Join us to work on the future of work: your next adventure awaits!

The Position
We are looking for an IT Engineer to assist the Job&Talent Portugal team with all aspects related to the effective operations of our IT infrastructure locally. You will work directly with our HQ team based in Madrid, to ensure that the J&T team in Portugal can make the most of the available IT tools and systems, support in the implementation and launch of new IT tools - and solve any individual or systemic problems the team may encounter swiftly. This is a critical role as you will be the only individual overseeing all our IT infrastructure in Portugal, so you will serve as a leader locally that will interact directly with all levels of the organization and have ample room for professional growth.

Responsibilities
- Maintain the IT Systems and Infrastructure (Domain Controllers (Active Directory), ESX VMware)
- Receive user requests and track tickets from the opening of the incident to resolution and closure
- Record reported incidents or operating anomalies
- Process requests according to their importance, complexity, and urgency
- Assist users, if necessary, using remote support tools
- Computer maintenance: Configuration of PCs, printers, mobile/landline telephones
- Securing computer workstations and data
- Track and update hardware in the management tool
- Provide systems support not just locally, but also in other countries


You have… 
- System Administration experience that includes VMware
- Good experience and understanding of  Local Area Networking including WiFi and related security concepts.
- Experience with, or knowledge, of Google Workspace, VMware Workspace One, Carbon Black, Okta, and ITSM practices
- Management of connectivity in server infrastructure, firewalls, switches, APs
- Enthusiastic attitude about technology and ability to adapt to change
- Proficiency in managing operating systems (e.g., Windows, macOS, Linux) through MDM solutions
- Excellent documentation skills
- Experience in Desktop support
- Ambitious, driven, can handle pressure, and able to prioritize tasks
- Good automation skills or working towards this
- Excellent communication skills with stakeholders at all levels
- Fluent Portuguese
- English professional fluency


Nice if you also have… 
- Familiarity with VPNs, and the ability to set up and troubleshoot networks
- Experience in OKTA administration, including managing user access and authentication
- Knowledge of Google Workspace, including Gmail, Google Drive, Google Docs, and related applications 
- Familiarity with Avaya phone systems
What we’re about
At Job&Talent, we're revolutionising the employment market globally. Our mission is simple and clear. We’re empowering the people who do essential work - from delivery drivers and warehouse workers, to cooks and cleaners - to get work and get paid on their terms. 

We match these people with companies we’ve verified through our powerful tech platform. Apps, AI, web-based tools, innovative matching solutions and more. We create seriously smart technology, made for humans, by humans. 
And the numbers show we're doing things right. 340,000 people got work with over 2,500 companies globally last year, with clients spanning industries from logistics to retail, hospitality and more. We generated €1.9 billion in revenue in 2022. And we’re grateful to our top tier investors at Atomico, Kinnevik and Softbank.

We're headquartered in sunny Madrid, but we're a remote-first company operating in 10 countries across Europe, the United States and Latin America.

But there’s a missing piece. You.

Join our community
If you’re looking for a company that values innovation, high standards and data, you’ve found it. We’re also good listeners, because everyone’s voice is heard at Job&Talent. These values help us make good decisions and keep momentum. That’s how we operate. Standard.

When it comes to our people, we’re all uniquely different. And it’s that difference that makes us stronger.

We encourage everyone to bring their true selves to work. Being real and empathic means we can build better products, services and workplaces for our workers and our clients. And dare we say it, we think that makes us all happier humans.

What’s in it for you
We're building the world’s leading digital marketplace for essential work. You’ll hear 10x experience, AI, technology and human-centred design quite a lot. We strive for that across the entire company, from finance, to supply, to product.

Make an impact through extreme ownership of the work you do. You create something and you help drive it forward. At Job&Talent, you’ll make an impact across borders with cross-functional teams, wherever you are.

Be rewarded financially. It’s ingrained into our company philosophy. We offer our employees competitive salaries and benefits. Our Talent team can tell you a lot more about the perks in your region.

Grow professionally by doing, not just watching or talking. We’re completely hands-on and we’re bootstrappers, making the most of our resources. And don’t be surprised to find yourself on a call with one of our founders. They like the details as much as the big picture.

Proud to champion equality
At Job&Talent we value diversity and we're an Equal Opportunities employer. We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs or sexual orientation. Come join us. We look forward to your application.