Staffing Coordinator - Care Operations

Concord, CA
Care - Ops
Full-time

Honor is looking for dedicated and amazing Operations Coordinators to join our Care Team.

Responsibilities

    • Managing caregiver schedules, performance and quality
    • Managing day-to-day operations around caregiver logistics
    • Triaging caregiver concerns and escalation calls
    • Communicating with Care Team regarding client needs and requests
    • Providing tech support to caregivers
    • Assisting with caregiver onboarding and success on platform
    • Managing HR-related matters around attendance, performance and payroll

Skills & Experience

    • Ability to solve complex problems/situations using creative thinking
    • Ability to multi-task, prioritize and work in a fast-paced environment
    • Demonstrated excellence in problem solving, interpersonal and communication skills
    • Strong time management skills
    • Tech savviness and experience with email and texting
    • Highly organized and detail-oriented
    • Team player with initiative and enthusiasm

Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.