UX Researcher (m/f/x)

Munich /
Product – UXR /
full-time
About us

Do you love stories? If so, please keep reading, because we certainly do. We believe the ability to tell stories is what makes us human. Joyn is your streaming app with over 50 live TV channels, exclusive previews, originals and collections. We understand Joyn as a partnership – an invitation to content-providers and users alike to make entertainment more meaningful and fun. Our app aggregates global and especially local content in a relevant way for Germany, both live TV and on-demand content. All kinds of stories and more to come, everyday.

We hire the best, because we need people that are as customer-focused as we are. We are looking for champions to help us further connect with our audience. It’s not a small or easy task, but it’s a fun and rewarding one. Do you think you’re up for it? Great. Then send us your application!

About the job

JOYN is seeking a Research & Insights Specialist to be a part of building the next generation of our video platform. We combine the worlds of TV and VOD, with the goal to become your favorite streaming destination. We are on a mission to create shared moments of excitement. We inspire and inform, with outstanding stories and entertainment.You’ll have the opportunity to be part of this journey, by helping us to better understand our users and their needs. Your work and insights will shape our user experiences across a variety of platforms including web, mobile and tv devices. It’s not only a challenging task, but it’s a fun and rewarding one. If you’re up for it, let us know.

WHAT YOU WOULD DO

    • Generate impactful insights via qualitative research and/or surveys
    • Test prototypes and validate concepts and solutions
    • Work in end-to-end cross-functional teams with product, ux, engineering and others
    • Advocate research findings to diverse audiences through written reports, oral presentations, sketches and other novel approaches
    • Be the users’ advocate and ensure their needs are central to the product direction
    • Drive own research in order to influence the product roadmap

WHAT WE ARE LOOKING FOR

    • You have a passion for customers, insights and product thinking 
    • You feel comfortable with agile working routines in dynamic environments
    • You have a strong understanding of strengths and shortcomings of different user research methods, including when and how to apply them during each product phase.
    • You are curious and have a proactive attitude
    • You communicate effectively and highly value teamwork/culture
    • Dedication and love for what you do
    • Very good German skills
Why you`ll love it here

• Well-funded, stable and innovative company backed by ProSiebenSat1 and Discovery
• Open, transparent, and bureaucracy-free company culture
• Brand new office located in the heart of Munich with parking, showers and a canteen
• Competitive compensation package
• Flexible working times and home office when you need it
• Highly international working environment
• State-of-the-art coffee machines, free fruits, snacks and beverages
• Company movie events, table tennis, pool table and kicker

Are you ready? We're fast, we’re well-funded and growing quickly. Joyn has just started, it's the best time to join us and shape our vision.