Senior Site Reliability Engineer

Austin, TX - Remote /
Engineering /
Full Time
About JumpCloud
Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we’re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.

JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals. JumpCloud has a global user base of more than 100,000 organizations, with over 3,000 customers including Cars.com, Grab, ClassPass, Uplight, Beyond Finance and Foursquare. JumpCloud is backed by BlackRock, General Atlantic, OpenView, and Foundry Group.

About the Role

We’re looking for passionate SRE engineers to be the next members of our awesome engineering team.  JumpCloud is focused on delivering cloud-based directory services via a SaaS model and as a result are trying to solve some very difficult problems around identity, authentication, security, and cloud scaling.  You need to be extremely customer focused and have the ability to switch quickly between triaging and fixing high priority issues that arise in the field, to helping product teams with their sprints.
We're solving complex problems in the cloud using the latest and greatest technologies like MongoDB, GoLang, Node, Vagrant, Docker, Saltstack, ELK Stack, Redis, etc. But wait, you haven’t used those technologies? No worries: we’re open-minded and we believe that good engineering is not technology specific.

We're Looking For...

    • 3+ years of industry/production programming experience in Java, Python, C, or C++ with a strong interest to learn and work in Go and NodeJS (Bonus points for already knowing some Go, NodeJS).
    • Willingness to learn and embrace new technologies, languages, and frameworks (we will test your programming and learning chops with a take home exercise in Go).
    • Willingness to work in many different areas and repositories.
    • Experience developing large-scale web applications, SaaS applications in the cloud (AWS a plus) or large, distributed systems. 
    • Git experience.
    • Comfortable with Linux/OSX/Unix as a desktop development environment.
    • Strong SQL skills and experience working with complex schemas, as well as NoSQL DB such as MongoDB, Cassandra, etc.
    • Ability to quickly navigate and analyze multiple datasets to find and rectify server / endpoint degradations and other issues.
    • Strong team player that wants to win together. This role is both Agile and interrupt driven, and we’re a team that’s constantly working together.
    • Bachelor’s degree in Computer Science or a closely related field.
    • Passion for product and customer, not just for code.
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role is $140,000-160,000 salary.

Where you’ll be working 
All our roles are remote in the U.S. unless otherwise specified.  Our Headquarters is in the Denver/Boulder, CO area. Once we reopen our offices you will have the opportunity to remain fully remote (in the U.S.), work from one of our office locations (CO only currently) or flex your time. 

Why JumpCloud?  
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.   

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.