Live Operations Specialist

LIVE OPS – Currently Hiring
Regular Full-time (RFT)
You take a design-focused approach in creating compelling experiences that keep players coming back.  You are data driven and can use analytics to develop and support business decisions. Your love for gaming is only rivaled by your desire to make them better. 

Kabam Vancouver is looking for a Live Operations Specialist to join us in delivering titles such as Marvel: Contest of Championsand Transformers: Forged to Fight. 

Working to support the Live Ops Team, you will be involved with the planning, execution, and iteration of live events, offers and promotions that engage and excite players. We are looking for candidates that are sharp, energetic and flexible enough to excel in this initial role, but also have the aptitude and desire to grow within the company. 

How you will contribute:

    • Build and execute offers, events, and promotion plans to help achieve monthly goals and target metrics for the studio team.            
    • Gain a strong sense of what players at each level of a game want and need.
    • Play a lot of games in order to learn which practices work, which don’t, and why.
    • Review feature performance and implement optimizations to ensure the continued health and performance of games.
    • Work collaboratively with the Lifecycle Marketing team to develop content strategies and update statuses to ensure all messaging is on-track for scheduled deployment dates.
    • Assist Lifecycle Marketing team with establishing, quality assuring, and delivering targeted, large-scale email and push notification communications to users around the world.
    • Create, run, and report tests (emails, push notifications, intervention placements) in collaboration with Lifecycle Marketing and Data teams.

    • Joining a high-energy, high-impact team, you will directly contribute to the continuing success of our games. As fans-first, your team will leverage strong engagement in Kabam's communities while also exploring, expanding and monetizing the player base.

This is what you would bring to the team:

    • Previous work experience with free-to-play games.
    • Understanding of game design concepts/principles and the ability to communicate them.
    • Self-starter, able to identify obstacles and work through solutions.
    • Passion for figuring out how game economies work and change.
    • Strong written communication skills with a proven track record of communicating effectively with members of all levels.
    • Experience using an Email Service Provider to deliver targeted, personalized communications.
    • A positive, collaborative, hard working attitude. 
Excited by this opportunity? We invite you to apply and start the conversation with us.

Together, we can create and support some of the best games ever made.

About Kabam
Kabam is a world leader of developing entertaining, immersive, and highly social multiplayer games for mobile devices. They merge consumer behaviour with the art of game design to create experiences that are enjoyed by millions of players across the globe. Each game has raised the benchmark in mobile gaming, bringing high-quality graphics, next-generation technology and revolutionary gameplay to the console in every player’s pocket.
Kabam has partnered with leading entertainment brands like Disney, Hasbro and Universal to create mobile games based on some of the world’s most iconic franchises.

Kabam’s games have generated hundreds of millions of downloads including Fast & Furious 6: The Game, Fast & Furious: Legacy, Marvel Contest of Champions,  Transformers: Forged to Fight,  Shop Titans and Mini Guns. These games have also received multiple awards such as Apple’s Editor’s Choice and Google Play’s Best Game of the Year.

Founded in 2006, Kabam has studios and offices in Vancouver, Montreal, Charlottetown, San Francisco and Austin. Kabam is a wholly-owned subsidiary of Netmarble Games.