Product Manager, Growth & Experience
Miami
Product /
Full-Time /
On-site
About Kandji
Kandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.
Some of the smartest money in tech has partnered with Kandji to realize our vision, including Tiger Global, Felicis, Greycroft, First Round Capital, and Okta Ventures. In July 2024, Kandji raised $100 million in capital from General Catalyst, bringing Kandji’s valuation to $850 Million.
Since Kandji’s Series C in 2021, the company has seen a 600%+ increase in annual recurring revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta.
Kandji was also named to Forbes’ Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status.
The Opportunity
We are excited to be hiring a Product Manager, Growth & Experience to drive Product-Led Growth (PLG) initiatives at Kandji. As a key member of the Growth & Experience team, you’ll help shape the future of self-service revenue by optimizing onboarding, monetization, and in-product purchasing experiences.
Reporting directly to the Head of Growth & Experience, you'll collaborate with engineers, designers, and GTM teams to remove friction in trial-to-paid conversion, freemium adoption, and expansion workflows. We're in search of a data-driven, experimentation-focused product manager who thrives at the intersection of product, data, and go-to-market strategy. Your passion for iterative improvements, revenue optimization, and customer-centric growth strategies will drive Kandji’s transition to a scalable, product-led business model.
How you will make a difference day to day
- Develop and execute a PLG-driven product strategy focused on increasing self-service revenue, activation, and free-to-paid conversions.
- Define and implement growth loops that drive user engagement, adoption, and expansion within Kandji’s product ecosystem.
- Lead the end-to-end product development lifecycle for onboarding, freemium experiences, in-app upgrades, and purchasing workflows.
- Analyze user behavior, PQL signals, and experiment results to continuously optimize activation rates and monetization opportunities.
- Collaborate with engineering, design, and marketing to build seamless onboarding, feature gating, and pricing models that drive retention and expansion.
- Own the free trial experience, ensuring users experience core value within their first session and have a clear upgrade path.
- Streamline self-service purchasing by improving in-app checkout, flexible billing options, and frictionless renewals.
- Implement A/B testing frameworks to optimize key growth metrics such as Time to Value (TTV), Activation Rate, and CAC Payback Period.
- Support product pricing & packaging initiatives, ensuring plans are modular, transparent, and aligned with customer needs.
- Monitor product performance and market trends, identifying opportunities for growth experiments and revenue expansion.
Minimum Qualifications
- 5+ years of product management experience in B2B SaaS.
- Proven track record in growing self-service revenue and conversion.
- Experience working with Stripe for billing and subscription management.
- Strong bias for impact, prioritizing high-leverage initiatives that drive measurable business outcomes.
- Experience collaborating with engineering, design, and marketing to deliver seamless self-serve purchasing experiences.
- Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities efficiently.
- Required to work onsite in our Miami (Coral Gables) office 5x a week.
Preferred Qualifications
- Experience working with self-service SaaS models, B2B product-led growth strategies, and onboarding automation.
- Background in freemium models, feature gating, and behavioral retention mechanics.
- Strong knowledge of subscription economics (LTV, CAC, NRR) and optimizing PLG funnels.
- Experience implementing growth experimentation tools such as LaunchDarkly and Pendo.
Benefits & Perks
• Competitive salary
• 100% individual and dependent medical + dental + vision coverage
• 401(k) with a 4% company match
• 20 days PTO
• Kandji Wellness Week the first week in July
• Equity for full-time employees
• Up to 16 weeks of paid leave for new parents
• Paid Family and Medical Leave
• Modern Health - Mental Health Benefits - Individual and Dependents
• Fertility Benefits
• Working Advantage Employee Discounts
• Free onsite fitness center
• Free parking
• Lunch 5 days/week
• Exciting opportunities for career growth
• An outstanding, inclusive culture
We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
