Engineering Manager, Experience
Miami
Engineering /
Full-Time /
On-site
About Kandji
Kandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.
Some of the smartest money in tech has partnered with Kandji to realize our vision, including Tiger Global, Felicis, Greycroft, First Round Capital, and Okta Ventures. In July 2024, Kandji raised $100 million in capital from General Catalyst, bringing Kandji’s valuation to $850 Million.
Since Kandji’s Series C in 2021, the company has seen a 600%+ increase in annual recurring revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta.
Kandji was also named to Forbes’ Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status.
The Opportunity:
As the Engineering Manager, Experience, you will oversee a net new engineering squad aligned to addressing key gaps in the customer journey that cause inefficiencies in our GTM efforts and friction in customer experiences platform wide. This squad will be responsible for improving areas such as the trial sign-up process, onboarding, first-time tenant setup, in-app billing, module expansions and much more. This high visibility squad provides a unique opportunity to iterate quickly, experiment, and identify the best solutions to improve conversion and retention across all of Kandji’s products.
You will also be accountable for maintaining your engineering team’s health and continuously improving its productivity. Finally, you will be responsible for building and maintaining a world-class, inclusive culture within your team.
How you'll make a difference day to day
- Lead a team of talented engineers who like to ship high-quality code and tackle hard engineering problems
- Create a collaborative work environment that fosters autonomy, inclusivity, innovation, learning, respect, and transparency while holding a high bar for craftsmanship
- Contribute to and/or execute on the organization’s vision and standards around security, quality, observability, and clean code
- Share your knowledge with team members by reviewing code, collaborating on design documents, giving technical talks, formal mentorship, and JIT feedback
- Collaborate closely with the Design and Product teams to ensure that your team has a well-defined roadmap
- Collaborate with other engineering teams to identify, and successfully evangelize opportunities to improve engineering productivity, code quality, automated testing, or other engineering best practices
- Facilitate the squad’s agile meetings by taking on the scrum master role
We’d love to hear from you if you have
- 7+ years of experience designing, building and deploying scalable frontend and backend applications leveraging modern languages and frameworks (Python, Django, FastAPI and React preferred)
- 2+ years of hands-on technical leadership and people management experience
- Experience driving the design and implementation of large-scale initiatives for SaaS products
- Experience working in high growth startup environments and comfortable balancing tactical and strategic considerations
- Deep understanding of agile methodologies/mindset and experience facilitating agile ceremonies
- Thrives in an environment with a high level of autonomy and responsibility
- Strong communication skills with a customer focus
- Quality first mindset
- Exceptional verbal and written communication skills
- Required to work on-site 5x a week in our Miami office (Coral Gables).
Nice to haves, but NOT required
- Experience working within a product lead growth model.
- Strong knowledge of cloud platforms (AWS, GCP, Azure).
- Experience with continuous integration/continuous deployment (CI/CD) pipelines.
- Experience in collaborative coding environments, including open-source contributions.
Benefits & Perks
• Competitive salary
• 100% individual and dependent medical + dental + vision coverage
• 401(k) with a 4% company match
• 20 days PTO
• Health and wellness days
• Kandji Wellness Week the first week in July
• Equity for full-time employees
• Up to 16 weeks of paid leave for new parents
• Paid Family and Medical Leave
• Modern Health - Mental Health Benefits - Individual and Dependents
• Fertility Benefits
• Working Advantage Employee Discounts
• Free onsite fitness center
• Free parking
• Lunch 5 days/week
• Exciting opportunities for career growth
• An outstanding, inclusive culture
We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
