- Job Description: 

Before contract

- Regularly contact / visit new and existing customers to discuss their needs/issues and to explain how these needs/issues could be met by specific products and services.

- Create strategies to solve customer’s needs/issues based on the experience of System Integration, Network Integration or Project manager.

- Have meetings with our business partner like an application vendor, network/server vendor, security vendor to solve customer’s needs/issues.

- Prepare solutions and presentations for purpose of presenting and explaining our products or services.

- Emphasize product or service features based on an analysis of the customer’s needs/issues.

- Give presentation and demonstration regarding our products or services to our customers directly in order to get our customer’s to be understood our values.

- Negotiate prices, terms of sales and/or service agreements.

After Contract

- Prepare sales contracts for obtained orders.

- Coordinate projects for implementing application system / network infrastructure with internal engineering team and external business partners. 

- Manage system implementations with internal engineering team and external business partners to overcome obstacles and keep track of timelines.

- Troubleshoot regarding our customer’s system with internal engineering team.

- Maintain good relationships with customers to contact regularly.

Others

- Maintain customer records, using automated systems.

- Have a meeting with a supervisor in a timely manner to report daily sales activities. 

- Make research and investigation with colleagues to find new markets and new customers.

-Collaboration Skills with colleagues, business partners and customers

-Strong will to improve skills, to experience new challenges and to contribute to customer's and society

- Qualification/Requirements: 

- Basic Skills: 

Speaking Skills

- Japanese (Business Level), English (Business Level)

- More than 5 years in IT industry as Sales, Sales Engineer or IT Consultant and discuss with customers directly to find their need and issues.

Business Skills

- Work experience for System Integration or System project manager.

- Good project management skills.

- Ability to

    Perform IT related basic mathematics, including.

    Positively communicate directly with customers.

    Find customers’ business issues and create solutions based on the issues.

   Work in a team-oriented.

   Research into systems issues and products as required and necessary.

IT Skills

- Office Suite Software (Word, Excel, PowerPoint).

- Programing (C, Java, R, Python etc.) or Network (Router, Server, Security, Could etc.)

Preferred Knowledge / Experience

- Marketing Knowledge and Experience: Creating marketing strategy and tactics, product demonstration, sales techniques, and sales control systems

- More than 5 years in IT industry as Sales, Sales Engineer or IT Consultant and discuss with customers directly to find their need and issues.

Medical & Dental & Vision- Full Time Only

Basic Life Insurance and AD&D

Short-Term Disability Insurance

Flexible Spending Account (FSA)

Employee 401 (K) Savings Plan

Vacation Time

1st year Ten (10) days Prorated

2nd year (12) days

3rd year (14) days

4th year (16) days

5th year (18) days

6th and after (20) twenty days

Thirteen Paid Holidays per year

Sick Time

Tuition Reimbursement Program

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at  https://us.kddi.com/privacypolicy/