Jr. Business System Analyst

Islamabad, Pakistan
Operations
Full-time

About us:
We are on a mission to improve the efficiency of America’s trucking industry by connecting the millions of drivers and vehicles that haul freight on our roads. We are backed by Google Ventures and Index Ventures. In 2015, the U.S. Department of Transportation announced regulation that will require 4.5 million interstate truck drivers to use an Electronic Logging Device (ELD). The goal is to improve road safety and reduce paperwork burden on the industry. With the leading ELD in the market, We are poised to build the largest network of connected commercial vehicles in the world. The massive data generated from this network presents an opportunity to fundamentally change the way the trucking market operates.
 
About the Job:
As a Business System Analyst, you will be responsible for managing all Sales/Support/Marketing tools, identifying opportunities to optimise our process and being an internal point of contact for training and assistance for sales, support and marketing teams

Responsibilites:

    • Be an expert in all Sales/Support/Marketing tools used within the company
    • Gather requirements and create business requirement documents
    • Identify tools or automations within current sales/marketing/support processes to help drive efficiency or reduce the instances of errors being committed
    • Develop and execute on QA plan when new sales tools are built to ensure features have intended behaviour
    • Communicate effectively with all stakeholders to create a shared understanding of project requirements
    • Create and update documentation for different audiences within the team
    • Focus on continuous learning and early feedback loops

Qualifications:

    • Engineering background with understanding of technology related to business solutions
    • Detail-oriented with good documentation and testing skills
    • Working knowledge of CRM systems and business process management is preferred
    • Native or bilingual spoken and written English skills
    • Strong analytical, facilitation and problem-solving skills
    • Natural self-starter

KeepTruckin is a rapidly growing startup headquartered in San Francisco. We offer fantastic benefits, a phenomenal office culture, unlimited PTO, and a stocked kitchen. As an equal opportunity employer, we are committed to diversity in the workforce. We consider qualified applicants without regard to sexual orientation, gender identity, race, veteran or disability status.