Sr. Product Manager

San Francisco Bay Area
Technical Product – Product Management
Full-Time
Are you an experienced product manager with a deep interest in building amazing and unique software in order to accelerate growth for a market-leading enterprise SaaS company? Do you dream about building a platform that operates at scale for hundreds of cutting edge companies operating digital SaaS services, bringing machine learning to network operators?  San Francisco-based network analytics leader, Kentik, is seeking a high-energy, dynamic Senior Product Management to complement our team as we build new product lines and capabilities. We’re looking for a subject matter expert to drive innovation that will keep us at the top leading the cloud journey for Enterprises and supporting innovators in SaaS services, and carriers. Our ideal candidate is both an extraordinary hands-on product person and someone who can think outside the box who will manage several products and aspects of our portfolio and report directly to the CTO or Director of Product Management to deliver the product strategy and implementation that drives Kentik’s growth and acceleration into new markets.

Responsibilities

    • Deliver products and services that delight customers, in alignment with Kentik’s vision and goals
    • Lead competitive analysis, market research, and new market and product identification in concert with the Product Marketing team
    • Enable the Sales and Customer Success teams with training and time in field learning with customers
    • Work closely with Engineering to plan and build the Kentik platforms and products
    • Own and drive one or more Kentik products forward and set the direction aligned with company strategy
    • Qualify, define, build and evolve product requirements to satisfy our current user base and expand to new ones
    • Roadmap and orchestrate the development of these new features, support their timely delivery and lifecycle across short/mid/long term vision and delivery
    • Devise and support new ways to visualize and analyze Network Performance, and be a champion for our users with the UX and UI of Kentik’s User Portal
    • Research, and maintain, and update research and internal knowledge updated on competitors and partners

About You

    • An enthusiastic, clear communicator
    • Fully engaged, with a bias toward actionLove working with customers to listen, learn and teach
    • Have a preference for seeking and solving the hardest, most meaningful problems
    • Consistently creative
    • Have strong curiosity across marketing, technology, and other disciplines
    • Believe technical and security operations will become closer in a cloud-native world
    • Not afraid to challenge the status quo or executive leadership when needed
    • Persistently advocate for opinions and beliefs but are not abrasive
    • Have a real passion for mentorship and team development

Requirements

    • Proven track record in technical product development and managementHands-on experience enabling and coordinating with revenue and marketing functions
    • Experience with B2B enterprise SaaS
    • Have a strong foundation in networking, system, and distributed systems technologies
    • Strongly preferred: Product experience in networking, security, monitoring, and/or analytics, particularly around cloud infrastructure and cloud-native network stacks and approaches (policy, automation)
About Kentik:

For businesses running dynamic and complex networks that exceed efficient human operational scale, Kentik® is the provider of the only AIOps platform specifically designed for network professionals. Kentik uniquely unifies diverse data streams across cloud and traditional infrastructure to produce instant insights that accelerate network team efficiency, automate issue resolution, and create new business capabilities. 

Kentik is central to the global operations of many of the world’s largest network infrastructure operators including IBM, Cisco, Box, Pandora, and Zoom. Based in San Francisco, Kentik is venture funded and backed by tier 1 venture capital firms such as First Round Capital, Data Collective, August Capital, Third Point Ventures, and Webb Investment Network.