Security & IT Operations Analyst
Hybrid - Toronto
Operations – Security /
Full-time Regular /
Hybrid
At Kepler Communications, we're not just imagining the future of connectivity - we're leading it!
Our mission is to provide real-time Internet access in space, enabling a new era of data-driven exploration and innovation. With 23 satellites already launched and a next-generation optical network on the way, we’re creating the infrastructure that will power the space economy for decades to come.
Technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the boundaries of what’s possible in space. We believe great ideas come from diverse perspectives, and we’re committed to creating an environment where you can grow, lead, and make a global impact.
If you’re ready to reach higher, move faster, and do work that shapes the future space economy - this is your launchpad. Come build the future with Kepler!
What We Offer:
- Competitive compensation with a robust equity plan to share in our success.
- Comprehensive coverage for health, dental, and vision insurance—including dependents.
- Unlimited vacation, supportive parental leave policy, and company-wide holiday shutdown.
- Semi-annual company-wide parties and frequent in-office team events.
- Relocation packages available for approved roles.
- $1,500 annual professional development fund to support your growth.
- Fully stocked Toronto office kitchen with snacks, drinks, games and top-notch kitchen appliances.
- Town Halls, Celebration Calls, and Company-wide events to stay connected and engaged.
We are seeking a proactive and detail-oriented Security & IT Operations Analyst with 1–2 years of experience to support our security and IT operations teams. This hybrid role bridges cybersecurity and IT operations, providing hands-on support for daily security monitoring, endpoint protection, access control, patching, and incident response processes while also assisting with broader IT operations tasks.
You’ll work closely with senior security specialists, IT administrators, and business stakeholders to help protect our users, systems, and data, and support a secure and efficient IT environment. This is an excellent opportunity for a junior analyst looking to grow their career in both IT operations and cybersecurity.
Responsibilities:
- Support the rolling out and formalizing of Kepler’s Application Security program.
- Perform routine infrastructure and application vulnerability scanning and help coordinate remediation efforts.
- Monitor and triage security alerts from EDR, SIEM, email filters, and cloud-native tools.
- Assist with incident response activities including initial containment, evidence collection, and documentation.
- Help enforce endpoint security policies (e.g., disk encryption, AV/EDR, firewall configurations).
- Support user awareness campaigns and phishing simulations.
- Maintain asset inventory and participate in audits of devices and applications.
- Review access requests and help enforce least-privilege and zero trust principles.
- Provide Level 1/2 support for IT systems including laptops, user accounts, collaboration tools, and networking basics.
- Facilitate the onboarding process for new hires, including imaging systems, providing equipment, and setting up proper account access.
- Support the patching of OS and third-party software across devices and servers.
- Help maintain SaaS tools, device management platforms (e.g., Intune, JAMF), and MDM policies.
- Maintain documentation for Security, IT processes, procedures, and troubleshooting guides.
- Assist the system administrator with backup/restore, business continuity, and disaster recovery procedures.
Requirements:
- 1–2 years of experience in a cybersecurity, IT support, or systems operations role.
- Familiarity with EDR platforms (e.g., SentinelOne, CrowdStrike, Defender).
- Basic knowledge of Windows/macOS administration and identity platforms (e.g., Azure AD).
- Experience with ticketing systems and collaborative tools (e.g., Jira, Confluence).
- Exposure to scripting (PowerShell, Bash) and willingness to automate simple tasks.
- Comfortable with networking basics (TCP/IP, DNS, VPNs, firewalls).
- Excellent interpersonal and communication skills, both written and oral.
- Ambitious and highly self-motivated, with the ability to manage competing priorities and meet deadlines.
- Flexible, hands-on approach to work in a fast-paced, high-pressure, and collaborative environment.
- This is a hybrid role and will require duties to be performed in the office environment.
Use of AI in Recruitment
At Kepler Communications, all hiring decisions are made by people. Human recruiters are involved in every step of our recruitment process. We use AI-based tools (such as Lever AI and HireEZ) to assist with the initial review of applications by ranking candidates based on job-relevant criteria. These tools support - but do not replace - human judgment.
Employment Equity & Accommodation Statement
Kepler Communications is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applications from all qualified individuals, including women, Indigenous peoples, persons with disabilities, members of visible minorities, and people of all sexual orientations and gender identities.
If you require accommodation during any stage of the recruitment process, please contact our People & Culture team at accommodation@kepler.space, and we will work with you to meet your needs.
