Product Owner

 

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

 

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers and buying and owning cars better for theirs.

 

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

 

Purpose of the Role

The Product Owner manages the team backlog and works closely with the Agile development team to deliver customer-focused solutions. This role ensures alignment with program-level priorities and the Product Manager’s strategic vision.

 

Responsibilities

Sitting within the Acquire Domain, the Product Owner will be responsible for managing the development of the roadmap for the NetDirector V10 CMS product and Enquiry Manager that form part of the Auto-e solution, a key part of the Fusion product suite. and other supporting products. This industry leading system is used across multiple markets globally and is the primary consumer-facing website platform for the Keyloop customer base. The person will:

·       Own and prioritise the development team backlog to ensure high-value delivery

·       Write, refine, and prioritise epics and user stories with clear acceptance criteria

·       Collaborate with the development team during Iteration Planning, stand-ups, and reviews to clarify requirements and address questions.

·       Act as the voice of the customer, ensuring deliverables meet their needs and expectations

·       Accept completed user stories, ensuring they meet the Definition of Done

·       Collaborate with the Product Manager to align team backlog with program-level goals

·       Monitor and analyse product performance metrics, providing feedback for improvement

·       Translate product strategy into actionable concepts and detailed requirements, scoping activities based on customer demand and business needs

·       Leverage product expertise to communicate effectively across stakeholders

·       Forge close relationships with engineering team responsible for the delivery of the product that this role supports

 

Skills, know-how and experience

Must Have:

·       Solid understanding of Agile principles and the Product Owner role within Scaled Agile

·       Proven ability to write clear and concise epics and user stories

·       Strong communication and collaboration skills across teams

·       Ability to analyse data and make data-driven decisions

·       Familiarity with product planning processes and customer-centric development approaches

 

Preferred:

·       Experience in a Scaled Agile environment (e.g., Scrum@Scale, SAFe)

·       Familiarity with product tools such as Jira, Confluence, or similar

·       Relevant certifications (e.g., CSPO, SAFe POPM)

-          Previous experience with delivery of content management solutions to clients

 

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

 

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

 

Be rewarded for your efforts

We believe people should be paid based on their performance, so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.