Internship - Partner Resolutions (Mandarin Speaker)

Kuala Lumpur
Partner Management
Internship
Fave is one of Southeast Asia’s fastest growing start-ups. Having served tens of thousands of offline businesses and millions of consumers, Fave is now one of the leading mobile O2O platforms in the region. 
 
With operations across the region including Malaysia, Indonesia and Singapore, this is a rare opportunity for you to be part of a larger Southeast Asian story. At Fave, we believe that small and medium businesses are the backbone of the economy and we have made it our mission to help offline businesses across SEA to go and grow online.
 
Hustling in a fast-paced startup environment can be incredibly rewarding. At Fave, we make it all the more fun with offices designed for collaboration, productivity, and play. You get unlimited access to people (founders included), opportunities to learn, coffee, and WiFi – and we consider these the basic necessities! There’s also an office pool table, ping pong, PS4 console, FaveUp learning sessions featuring industry veterans, movie nights, and lots more!
 
If being a part of a digital revolution in the fastest-growing region in the world excites you, get in touch today!

We'll need you to:

    • Your main role would be to resolve customer related partner issues to ensure that an ideal solution is achieved when addressing these concerns.  
    • To keep a close eye on how we can improve the quality of our partners based on customers feedback.
    • Create a positive experience for partners by providing quality, value-added services and solutions in a timely manner.

Requirements:

    • Efficient and Fast.
    • Able to communicate well and professionally in both English and Mandarin.
    • Attentive to details.
    • Able to multi task and follow up on a large number of tickets.
Interested? Click 'Apply' and introduce yourself to the team! An exciting journey is awaiting just a click away!